Westminster Citizens Advice Bureau Service: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 1995

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

westminstercab.org.uk (opens in a new tab)
Phone number

020 7706 6010
Address

Westminster Citizens Advice Bureau Service, 258 Harrow Road, London, Westminster, W2 5ES, United Kingdom

In the full report: 3 background checks

When westminstercab.org.uk first appeared online, and whether it can receive email
What kind of line 020 7706 6010 is
Who else gives the postcode W2 5ES

Other names (4)

If you were contacted under any of these names, it is this firm.

Citizens Advice Westminster Trading name: A name it trades under now.
Westminster CAB Trading name: A name it trades under now.
Westminster Citizens Advice Bureau Former name: A name it was registered under before.
Citizens Advice Westminste Former trading name: A name it used to trade under.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 03039752 (opens Companies House in a new tab)
Company status: Active
Company type: Private company limited by guarantee
Incorporated: 30 March 1995 (31 years old)
Registered office: 258 Harrow Road, The Stowe Centre, London, W2 5ES, England
Nature of business: Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Srishti Mahhajan	Director	Sep 1975	7 Oct 2020	1 other company
John Eric Robinson	Director	Sep 1958	27 May 2021	8 other companies
Julie Fewtrell	Director	Apr 1964	24 May 2022	3 other companies
Christopher David Lillywhite	Director	Sep 1984	10 Sep 2024	None
Karen Patricia Buck	Director	Aug 1958	10 Sep 2024	3 other companies
Mark Russel Gray	Director	Jul 1962	10 Sep 2024	16 other companies
Maria Isabel Panambo Eubanas	Director	Sep 1991	10 Mar 2026	None
Kusmina Gerasimina Laura Djohan Spender	Director	Oct 1974	10 Mar 2026	None
Ruth Melissa Tolokonnikov	Director	May 1969	10 Mar 2026	None
Sital Zielonka	Secretary	Not published	19 Mar 2020	–

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 31
closed down: 12
are FCA-registered: 3

In the full report: all 31 companies, named

What each company does, and whether it is still trading
Which of these 9 directors sit on each board, and since when
Any that went into liquidation or administration
The 3 on the FCA register
All 105 people who have ever been directors, with their dates

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

Key events (5) All events (216)

2026

28 April 2026

Changed its registered name from "Westminster Citizens Advice Bureau"

FCA register

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

1995

30 March 1995

Incorporated at Companies House

Companies House

In the full report: all 216 events

All 216 events in its history (5 shown here)
Every director appointment and resignation: 205

Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 3
share a director: 2
share its postcode: 1

In the full report: all 3 connected firms, named

How each is linked: shared directors (2), the same postcode (1)
Who links each one: the named directors, with dates
1 past link through former directors

Similar firms

Other firms of the same type (debt advice or management), nearest first.

In London

King's College LondonLondonAuthorised University of the Arts LondonLondonAuthorised Royal British LegionLondonAuthorised Peabody TrustLondonAuthorised Origin Housing LimitedLondonAuthorised Metropolitan Housing Trust LtdLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

31 other companies its directors have run, named
3 background checks on its contact details
All 216 events in its history
3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Westminster Citizens Advice Bureau Service FCA authorised?

Yes, Westminster Citizens Advice Bureau Service (FRN 617795) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Westminster Citizens Advice Bureau Service’s phone number and website?

The FCA register lists the phone number 020 7706 6010 and the website westminstercab.org.uk for Westminster Citizens Advice Bureau Service. If you were given different contact details, use these to check with the firm before going any further.

Is Westminster Citizens Advice Bureau Service a scam or clone?

Westminster Citizens Advice Bureau Service is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Westminster Citizens Advice Bureau Service?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Westminster Citizens Advice Bureau Service handles your money, so check the specific product before you commit. You can also refer complaints about Westminster Citizens Advice Bureau Service to the Financial Ombudsman Service, free of charge.

Who runs Westminster Citizens Advice Bureau Service?

Companies House lists 9 directors of Westminster Citizens Advice Bureau Service: Srishti Mahhajan, John Eric Robinson, Julie Fewtrell, Christopher David Lillywhite, Karen Patricia Buck, Mark Russel Gray and 3 more.

How long has Westminster Citizens Advice Bureau Service been in business?

The company was formed on 30 March 1995, and has held its current FCA authorisation since April 2014.

Does Westminster Citizens Advice Bureau Service use any other names?

It trades as Citizens Advice Westminster and Westminster CAB. It has previously used 2 other names: Westminster Citizens Advice Bureau and Citizens Advice Westminste.