Aberdeenshire North Citizens Advice Bureau

Reference number: 617431

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 12 years
Complaints covered by the Ombudsman
No FCA actions

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

nwacab.org.uk (opens in a new tab)
Phone number

01888 562495
Address

Masonic Temple, Gladstone Terrace, Turriff, Aberdeenshire, AB53 4AT, United Kingdom

In the full report: 3 background checks

When nwacab.org.uk first appeared online, and whether it can receive email
What kind of line 01888 562495 is
Who else gives the postcode AB53 4AT

Other names (2)

If you were contacted under any of these names, it is this firm.

North West Aberdeenshire Citizens Advice Bureau Former name: A name it was registered under before.
Turriff and District Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (3 permissions)

Debt Adjusting
Debt-counselling
Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: CS000552 (opens Companies House in a new tab)
Company type: Scottish charitable incorporated organisation

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

Key events (5) All events (11)

2026

28 May 2026

Changed its registered name from "North West Aberdeenshire Citizens Advice Bureau"

FCA register

2021

15 March 2021

Changed its registered name from "Turriff and District Citizens Advice Bureau"

FCA register

2014

1 April 2014

Regulated by the FCA from this date
FCA imposed a requirement (Not for profit firm)
Became authorised by the FCA

FCA register

In the full report: all 11 events

All 11 events in its history (5 shown here)

Similar firms

Other firms of the same type (debt advice or management), nearest first.

In the Aberdeen (AB) postcode area

Grampian Housing Association LimitedAberdeenAuthorised Aberdeen Citizens Advice BureauAberdeenAuthorised Kincardine and Mearns Citizens Advice BureauStonehavenAuthorised South West Aberdeenshire Citizens Advice BureauWesthillAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

3 background checks on its contact details
All 11 events in its history

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Frequently asked questions about this firm

Is Aberdeenshire North Citizens Advice Bureau FCA authorised?

Yes, Aberdeenshire North Citizens Advice Bureau (FRN 617431) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.

What is Aberdeenshire North Citizens Advice Bureau’s phone number and website?

The FCA register lists the phone number 01888 562495 and the website nwacab.org.uk for Aberdeenshire North Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.

Is Aberdeenshire North Citizens Advice Bureau a scam or clone?

Aberdeenshire North Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Aberdeenshire North Citizens Advice Bureau?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Aberdeenshire North Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Aberdeenshire North Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.

Does Aberdeenshire North Citizens Advice Bureau use any other names?

It has previously used 2 other names: North West Aberdeenshire Citizens Advice Bureau and Turriff and District Citizens Advice Bureau.

Sources and links

Its entry on the FCA register register.fca.org.uk
Its Companies House record gov.uk
Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
Report a scam to the FCA fca.org.uk