Ageas Insurance Limited

Reference number: 202039

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    023 8064 4455

  • Address

    Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA, United Kingdom

In the full report: 2 background checks

  • What kind of line 023 8064 4455 is
  • Who else gives the postcode SO53 3YA
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Other names (6)

If you were contacted under any of these names, it is this firm.

  • ageas Trading name
  • Optima Trading name
  • Bishopsgate Insurance Company Limited Former name
  • Bishopsgate Insurance Limited Former name
  • Fortis Insurance Limited Former name
  • Back Me Up Former trading name

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (12 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
542
upheld, against a 31% median
45%
about insurance
542

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00354568
Company status
Active
Company type
Private limited company
Incorporated
1 July 1939 (87 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Tara Jane Waite Director Feb 1975 11 Mar 2019 17 other companies
Jeremy William Haynes Director May 1966 22 Mar 2019 9 other companies
Anthony Edward Middle Director Jan 1970 23 Apr 2019 22 other companies
Bart Karel August De Smet Director Oct 1957 4 May 2021 3 other companies
Hans De Cuyper Director Feb 1969 4 May 2021 3 other companies
Richard David Jackson Director Mar 1956 15 Jul 2021 8 other companies
Alison Elizabeth Platt Director Feb 1962 1 Jun 2022 3 other companies
Ben Coumans Director Apr 1976 9 Jul 2024 2 other companies
Alistair Meyrick Smith Director Jul 1986 15 Apr 2026 10 other companies
Annette Catherine Andrews Director Oct 1967 8 May 2026 11 other companies
Stuart James Turner Director May 1969 10 Aug 2026 5 other companies
Jane Emma Mustoe Director Nov 1973 10 Aug 2026 6 other companies
Claire Catherine Marsh Secretary Not published 1 Nov 2019 –

Other companies run by these 12 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
45
closed down
19
are FCA-registered
8

In the full report: all 45 companies, named

  • What each company does, and whether it is still trading
  • Which of these 12 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 8 on the FCA register
  • The 10 companies these 12 directors run together
  • All 53 people who have ever been directors, with their dates
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Key dates in its history

Ageas Insurance’s history from the FCA register and Companies House, newest first.

Key events (10) All events (109)

2016

6 April 2016

  • Ageas (UK) Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2010

4 October 2010

  • Changed its registered name from "Fortis Insurance Limited"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2000

29 February 2000

  • Changed its registered name from "Bishopsgate Insurance Limited"

FCA register

1982

21 June 1982

  • Changed its registered name from "Bishopsgate Insurance Company Limited"

FCA register

1939

1 July 1939

  • Incorporated at Companies House

Companies House

1901

1 January 1901

  • Supervised by HM Treasury under the money laundering rules from this date

FCA register

In the full report: all 109 events

  • All 109 events in its history (10 shown here)
  • Every director appointment and resignation: 91
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Firms connected to Ageas Insurance

Other FCA-listed firms that share a director, phone number or address with Ageas Insurance. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
7
share a director
7
past link
1

In the full report: all 7 connected firms, named

  • How each is linked: shared directors (7)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Ageas Insurance

Other firms of the same type (insurer), nearest first.

In the Southampton (SO) postcode area

Quilter Life & Pensions LimitedSouthamptonAuthorised

Elsewhere in the UK

Chubb European Group SELondonAuthorisedRAC Insurance LimitedWalsallAuthorisedGreat Lakes Insurance UK LimitedLondonAuthorisedAviva Insurance LimitedNorwichAuthorisedAviva Life & Pensions UK LimitedYorkAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Ageas Insurance

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 45 other companies its directors have run, named
  • 2 background checks on its contact details
  • All 109 events in its history
  • 7 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Ageas Insurance Limited FCA authorised?
Yes, Ageas Insurance Limited (FRN 202039) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an insurer. The FCA has placed no limits on its permissions.
What is Ageas Insurance’s phone number?
The FCA register lists the phone number 023 8064 4455 for Ageas Insurance. If you were given different contact details, use these to check with the firm before going any further.
Is Ageas Insurance a scam or clone?
Ageas Insurance is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Ageas Insurance?
It may control client money but not hold it. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Ageas Insurance to the Financial Ombudsman Service, free of charge.
Who owns Ageas Insurance?
Ageas Insurance is owned by Ageas (UK) Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Ageas Insurance?
Companies House lists 12 directors of Ageas Insurance: Tara Jane Waite, Jeremy William Haynes, Anthony Edward Middle, Bart Karel August De Smet, Hans De Cuyper, Richard David Jackson and 6 more.
How long has Ageas Insurance been in business?
The company was formed on 1 July 1939, and has held its current FCA authorisation since December 2001.
How many complaints does Ageas Insurance get?
In January–June 2025, the Financial Ombudsman Service received 542 new complaints about Ageas Insurance, and upheld 45% of those it decided.
Does Ageas Insurance use any other names?
It trades as ageas and Optima. It has previously used 4 other names, including Bishopsgate Insurance Company Limited, Bishopsgate Insurance Limited and Fortis Insurance Limited.

Sources and links

The full report on Ageas Insurance Limited

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