ARAG Legal Expenses Insurance Company Limited
Reference number: 202106
Instant download
Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Website
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Phone number
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Address
Trinity Quay, Bristol, BS2 0PT, United Kingdom
In the full report: 3 background checks
- When arag.co.uk first appeared online, and whether it can receive email
- What kind of line 0117 934 0143 is
- Who else gives the postcode BS2 0PT
Other names (5)
If you were contacted under any of these names, it is this firm.
- DAS Legal Expenses Insurance Company Limited Former name: A name it was registered under before.
- 80e Former trading name: A name it used to trade under.
- DAS Former trading name: A name it used to trade under.
- DAS Group Former trading name: A name it used to trade under.
- DAS LawAssist Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
- Accepting Deposits
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Carrying out contracts of insurance
- Dealing in investments as agent
- Effecting contracts of insurance
- Making arrangements with a view to transactions in investments
Financial Ombudsman complaints
Ombudsman complaints
- new complaints, January–June 2025
- 131
- upheld, against a 31% median
- 34%
- about insurance
- 131
A bigger firm gets more complaints simply because it has more customers.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 00103274 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 28 May 1909 (117 years old)
- Registered office
- Unit 4a Greenway Court, Bedwas, Caerphilly, CF83 8DW, United Kingdom
- Nature of business
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- Non-life insurance (SIC 65120)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Gareth John Roberts | Director | Sep 1959 | 3 Dec 2015 | 1 other company |
| Neil Stephen Macmillan | Director | Nov 1962 | 3 Dec 2015 | 11 other companies |
| Matthias Maslaton (Dr) | Director | Oct 1969 | 2 Jan 2024 | None |
| Renko Harm Dirksen (Dr) | Director | Dec 1976 | 2 Jan 2024 | None |
| Hanno Petersen | Director | Jun 1967 | 2 Jan 2024 | None |
| Dirk Hock | Director | Jan 1971 | 2 Apr 2024 | 1 other company |
| Louise Hazel Coulton | Director | Jul 1976 | 13 Aug 2024 | 12 other companies |
| David Martin Haynes | Director | Nov 1965 | 13 Jan 2025 | 3 other companies |
| Brynley Richard Case | Director | Dec 1976 | 1 Sep 2025 | 11 other companies |
| Catherine Jane Brown | Secretary | Not published | 1 Apr 2013 | – |
| Brynley Case | Secretary | Not published | 15 Apr 2017 | – |
Other companies run by these 9 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 32
- closed down
- 6
- are FCA-registered
- 2
In the full report: all 32 companies, named
- What each company does, and whether it is still trading
- Which of these 9 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 2 on the FCA register
- The 3 companies these 9 directors run together
- All 50 people who have ever been directors, with their dates
Key dates in its history
ARAG Legal Expenses Insurance Company’s history from the FCA register and Companies House, newest first.
2025
17 January 2025
- Changed its registered name from "DAS Legal Expenses Insurance Company Limited"
FCA register
2016
6 April 2016
- Arag UK Holdings Limited took control (75–100% of shares)
Companies House
2013
1 April 2013
- Regulated by the FCA from this date
- Regulated by the Prudential Regulation Authority from this date
FCA register
2001
1 December 2001
- Regulated by the Financial Services Authority from this date
- Became authorised by the FCA
FCA register
1909
28 May 1909
- Incorporated at Companies House
Companies House
1901
1 January 1901
- Supervised by HM Treasury under the money laundering rules from this date
FCA register
In the full report: all 105 events
- All 105 events in its history (8 shown here)
- Every director appointment and resignation: 86
Firms connected to ARAG Legal Expenses Insurance Company
Other FCA-listed firms that share a director, phone number or address with ARAG Legal Expenses Insurance Company. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share a director
- 1
- past link
- 1
In the full report: the connected firm, named
- How it is linked: shared directors (1)
- Who links it to this firm: the named directors, with dates
- 1 past link through former directors
Firms like ARAG Legal Expenses Insurance Company
Other firms of the same type (insurer), nearest first.
In Bristol
BAWA Healthcare and LeisureBristolAuthorisedGreat American International Insurance (UK) LimitedBristolAuthorised
Elsewhere in the UK
Chubb European Group SELondonAuthorisedRAC Insurance LimitedWalsallAuthorisedGreat Lakes Insurance UK LimitedLondonAuthorisedAviva Insurance LimitedNorwichAuthorised
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on ARAG Legal Expenses Insurance Company
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 32 other companies its directors have run, named
- 3 background checks on its contact details
- All 105 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
Is ARAG Legal Expenses Insurance Company Limited FCA authorised?
Yes, ARAG Legal Expenses Insurance Company Limited (FRN 202106) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an insurer. The FCA has placed no limits on its permissions.
What is ARAG Legal Expenses Insurance Company’s phone number and website?
The FCA register lists the phone number 0117 934 0143 and the website arag.co.uk for ARAG Legal Expenses Insurance Company. If you were given different contact details, use these to check with the firm before going any further.
Is ARAG Legal Expenses Insurance Company a scam or clone?
ARAG Legal Expenses Insurance Company is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with ARAG Legal Expenses Insurance Company?
It may control client money but not hold it. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about ARAG Legal Expenses Insurance Company to the Financial Ombudsman Service, free of charge.
Who owns ARAG Legal Expenses Insurance Company?
ARAG Legal Expenses Insurance Company is owned by Arag UK Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs ARAG Legal Expenses Insurance Company?
Companies House lists 9 directors of ARAG Legal Expenses Insurance Company: Gareth John Roberts, Neil Stephen Macmillan, Matthias Maslaton (Dr), Renko Harm Dirksen (Dr), Hanno Petersen, Dirk Hock and 3 more.
How long has ARAG Legal Expenses Insurance Company been in business?
The company was formed on 28 May 1909, and has held its current FCA authorisation since December 2001.
How many complaints does ARAG Legal Expenses Insurance Company get?
In January–June 2025, the Financial Ombudsman Service received 131 new complaints about ARAG Legal Expenses Insurance Company, and upheld 34% of those it decided.
Does ARAG Legal Expenses Insurance Company use any other names?
It has previously used 5 other names, including DAS Legal Expenses Insurance Company Limited, 80e and DAS.
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Ombudsman complaints data, January–June 2025 financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk