Arch Europe Insurance Services Limited

Reference number: 988841

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Arch Europe Insurance Services Limited (FRN 988841) introduces customers to SG Fleet UK Limited (FRN 625294). Any regulated advice or arranging is done by the principal, not Arch Europe Insurance Services.
  • Example: if Arch Europe Insurance Services refers you to a financial adviser, the advice should come from the principal firm, not from Arch Europe Insurance Services itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    0843 816 2391

  • Address

    Arch Europe Insurance Services, 10 Fenchurch Avenue, London, City Of London, EC3M 5BN, United Kingdom

In the full report: 2 background checks

  • What kind of line 0843 816 2391 is
  • Who else gives the postcode EC3M 5BN
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through SG Fleet UK Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name
ARCH EUROPE INSURANCE SERVICES LTD
Company status
Active
Company type
Private limited company
Incorporated
14 July 2008 (18 years old)
Registered office
4th Floor 10 Fenchurch Avenue, London, EC3M 5BN, England
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Hugh Robert Sturgess Director Sep 1977 18 Mar 2019 26 other companies
Kirsten Valder Director Aug 1979 31 May 2023 8 other companies
Marie Penberthy Director Jun 1980 2 May 2025 2 other companies

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
30
closed down
5
went insolvent
2

In the full report: all 30 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • The 2 that went into liquidation or administration
  • The 3 on the FCA register
  • The 4 companies these 3 directors run together
  • All 18 people who have ever been directors, with their dates
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Key dates in its history

Arch Europe Insurance Services’s history from the FCA register and Companies House, newest first.

2026

7 January 2026

  • Arch Financial Holdings (UK) Limited took control (75–100% of shares)
  • Arch Insurance (UK) Limited gave up control

Companies House

2022

15 December 2022

  • Became an introducer appointed representative

FCA register

2016

6 April 2016

  • Arch Insurance (UK) Limited took control (75–100% of shares)

Companies House

2008

14 July 2008

  • Incorporated at Companies House

Companies House

In the full report: all 38 events

  • All 38 events in its history (5 shown here)
  • Every director appointment and resignation: 33
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Firms connected to Arch Europe Insurance Services

Other FCA-listed firms that share a director, phone number or address with Arch Europe Insurance Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
2
share its postcode
2

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (2), the same postcode (2)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Arch Europe Insurance Services

Other firms of the same type (insurance broker), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Arch Europe Insurance Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 30 other companies its directors have run, named
  • 2 background checks on its contact details
  • All 38 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Arch Europe Insurance Services Limited FCA authorised?
Arch Europe Insurance Services Limited (FRN 988841) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Arch Europe Insurance Services?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Arch Europe Insurance Services Limited (FRN 988841) introduces customers to SG Fleet UK Limited (FRN 625294). Any regulated advice or arranging is done by the principal, not Arch Europe Insurance Services. Example: if Arch Europe Insurance Services refers you to a financial adviser, the advice should come from the principal firm, not from Arch Europe Insurance Services itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Arch Europe Insurance Services’ phone number?
The FCA register lists the phone number 0843 816 2391 for Arch Europe Insurance Services. If you were given different contact details, use these to check with the firm before going any further.
Is Arch Europe Insurance Services a scam or clone?
Arch Europe Insurance Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Arch Europe Insurance Services?
Protection works through SG Fleet UK Limited, the principal firm responsible for Arch Europe Insurance Services's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Arch Europe Insurance Services?
Arch Europe Insurance Services is owned by Arch Financial Holdings (UK) Limited, which holds 75–100% of shares, 75–100% of votes, can appoint and remove the board, significant influence or control and held through a firm, since 7 January 2026. Before that, it was controlled by Arch Insurance (UK) Limited.
Who runs Arch Europe Insurance Services?
Companies House lists 3 directors of Arch Europe Insurance Services: Hugh Robert Sturgess, Kirsten Valder and Marie Penberthy.
How long has Arch Europe Insurance Services been in business?
The company was formed on 14 July 2008.

Sources and links

The full report on Arch Europe Insurance Services Limited

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