Austin Sheppard Funeral Directors Ltd

Reference number: 984402

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

Golden Charter Limited Reference number: 965279 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • AUSTIN SHEPPARD FUNERAL DIRECTORS LTD (FRN 984402) is an AR of Golden Charter Limited (FRN 965279). When you use AUSTIN SHEPPARD FUNERAL DIRECTORS's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from AUSTIN SHEPPARD FUNERAL DIRECTORS, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    01454 778838

  • Address

    Cavendish House, 2A Victoria Street, Staple Hill, Bristol, Gloucestershire, BS16 5JS, United Kingdom

In the full report: 2 background checks

  • What kind of line 01454 778838 is
  • Who else gives the postcode BS16 5JS
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Other names (6)

If you were contacted under any of these names, it is this firm.

  • F Woodruff Funeral Directors Trading name
  • HG Harris Funeral Directors Trading name
  • Jamieson Funeral Directors Trading name
  • L&J Gulwell Funeral Directors Trading name
  • Austin Sheppard Former name
  • H G HARRIS Former trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Golden Charter Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
14599341
Company status
Active
Company type
Private limited company
Incorporated
17 January 2023 (3 years old)
Registered office
Cavendish House, 2a Victoria Street, Bristol, BS16 5JS, United Kingdom
Nature of business
  • Funeral and related activities (SIC 96030)

Directors and company secretaries

Name Role Born Appointed Other companies
Austin Sheppard Director May 1950 17 Jan 2023 None
Nichola Sheppard Director Jul 1957 17 Jan 2023 4 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
4
still active
4

In the full report: all 4 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
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Filed accounts and finances

Year to 31 March 2025Small company accountsNot audited

Net assets

£1.06m

+89% from £564k

Cash at bank

£1.64m

+66% from £988k

Employees (average)

27

+13% from 24

Owed within a year

£1.48m

+4.1% from £1.42m

Assets and liabilities

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 14599341. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Austin Sheppard Funeral Directors’s history from the FCA register and Companies House, newest first.

Key events (6) All events (16)

2025

15 September 2025

  • Nichola Sheppard became a part-owner (25–50% of shares)
  • Nichola Sheppard stopped being a part-owner

Companies House

2023

22 November 2023

  • Changed its registered name from "Austin Sheppard"

FCA register

17 January 2023

  • Incorporated at Companies House
  • Austin Sheppard became a part-owner (25–50% of shares)

Companies House

2022

30 September 2022

  • Became an appointed representative

FCA register

In the full report: all 16 events

  • All 16 events in its history (6 shown here)
  • Every director appointment and resignation: 2
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Firms like Austin Sheppard Funeral Directors

Other firms of the same type (funeral director), nearest first.

In Bristol

Adams Funeral Directors LtdBristolAppointed representativeArthur E Davey & Sons LtdBristolAppointed representativeBristol Memorial Woodlands LimitedBristolAppointed representativeBrunel Independent Funeral Directors LimitedBristolAppointed representativeClevedon Funeral Services LimitedBristolAppointed representativeEC Alderwick & Son LimitedBristolAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Austin Sheppard Funeral Directors

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 4 other companies its directors have run, named
  • 2 background checks on its contact details
  • All 16 events in its history

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Frequently asked questions about this firm

Is Austin Sheppard Funeral Directors Ltd FCA authorised?
Austin Sheppard Funeral Directors Ltd (FRN 984402) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Austin Sheppard Funeral Directors?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Austin Sheppard Funeral Directors Ltd (FRN 984402) is an AR of Golden Charter Limited (FRN 965279). When you use Austin Sheppard Funeral Directors's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Austin Sheppard Funeral Directors, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Austin Sheppard Funeral Directors’ phone number?
The FCA register lists the phone number 01454 778838 for Austin Sheppard Funeral Directors. If you were given different contact details, use these to check with the firm before going any further.
Is Austin Sheppard Funeral Directors a scam or clone?
Austin Sheppard Funeral Directors is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Austin Sheppard Funeral Directors?
Protection works through Golden Charter Limited, the principal firm responsible for Austin Sheppard Funeral Directors's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Austin Sheppard Funeral Directors?
Companies House lists one person with significant control of Austin Sheppard Funeral Directors: Austin Sheppard (25–50% of shares). Before that, it was controlled by Nichola Sheppard.
Who runs Austin Sheppard Funeral Directors?
Companies House lists 2 directors of Austin Sheppard Funeral Directors: Austin Sheppard and Nichola Sheppard.
How long has Austin Sheppard Funeral Directors been in business?
The company was formed on 17 January 2023.
What do Austin Sheppard Funeral Directors’ latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £1.06m (+89% from £564k) and cash at bank of £1.64m (+66% from £988k).
Does Austin Sheppard Funeral Directors use any other names?
It trades as F Woodruff Funeral Directors, HG Harris Funeral Directors, Jamieson Funeral Directors and L&J Gulwell Funeral Directors. It has previously used 2 other names: Austin Sheppard and H G HARRIS.

Sources and links

The full report on Austin Sheppard Funeral Directors Ltd

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