Aviva Investors UK Fund Services Limited

Reference number: 119310

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When avivainvestors.com first appeared online, and whether it can receive email
  • What kind of line 020 7809 6000 is, and the other firm that gives it
  • Who else gives the postcode EC3M 4AE
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • Morley Investment Services Limited Former name: A name it was registered under before.
  • Norwich Union Collective Investments Limited Former name: A name it was registered under before.
  • Norwich Union Trust Managers Limited Former name: A name it was registered under before.
  • Morley Fund Management Former trading name: A name it used to trade under.

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (10)
  • 020 3769 8132
  • 020 3807 5156
  • 020 3883 7504
  • 020 7060 9546
  • 020 7097 5932
  • 020 7112 7582
  • 020 8123 3197
  • 0800 464 7230
  • 0800 802 1753
  • 0800 861 1650
Fake email addresses (24)
  • accounts@aviva-lifeandpensions.com
  • accounts@avivabondsplc.com
  • accounts@avivalifepensions.co.uk
  • accounts@openmyaviva.com
  • admin@avivamanagement.co.uk
  • bondsoffer@avivabondselect.com
  • c.mccall@aviva-inv.com
  • client@client-av.com
  • client@retailclient-av.com
  • complaints@retail-av.com
  • enquiries@avivabondoffering.com
  • enquiry@private-av.com
  • enquiry@retail-av.com
  • info@aviva-co.uk
  • info@aviva-enq.com
  • info@aviva-inv.com
  • info@avivalifeandpensions-uk.com
  • info@avivalifepensions.com
  • k.ryan@aviva-inv.com
  • legal@aml-av.com
  • legal@documents-av.com
  • lewis.forbes@avivabondsplc.com
  • registernow@registermyaviva.com
  • richard.lake@avivabondsplc.com
Fake websites (8)
  • aviva-lifeandpensions.com
  • aviva.myinvestment-portal.com
  • avivaonlineservices.com
  • avivapremiumbond.com
  • documents.aviva-co.uk
  • investments.avivaukportal.com
  • myavivapolicy.com
  • openmyaviva.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

FCA permissions and consumer protection

  • Hold or safeguard your money · Manage or trade investments · Run or oversee funds FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (6 permissions)
  • Arranging (bringing about) deals in investments
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments
  • Managing an authorised AIF
  • Managing an unauthorised AIF
  • Managing a UK UCITS

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

The clone warnings above are scammers using this firm's name, not something the firm has done.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
20 December 1985 (40 years old)
Registered office
80 Fenchurch Street, London, EC3M 4AE, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Kate Elizabeth Mcclellan Director Jan 1970 23 Apr 2020 4 other companies
Martin John Bell Director Nov 1969 10 May 2022 None
Jacqueline Lowe Director Jul 1966 28 Aug 2023 10 other companies
Jill Diane Barber Director Dec 1972 1 Jan 2025 2 other companies
Matthew James Warren Kingdon Director Feb 1988 12 Mar 2025 None
Grant Robert Fairlie Speirs Director Sep 1971 24 Feb 2026 25 other companies
AVIVA COMPANY SECRETARIAL SERVICES LIMITED Corporate secretary Not published 8 Nov 2000 –

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
41
closed down
8
are FCA-registered
15

In the full report: all 41 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 15 on the FCA register, including one no longer authorised
  • All 85 people who have ever been directors, with their dates
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Key dates in its history

Aviva Investors UK Fund Services’s history from the FCA register and Companies House, newest first.

2020

15 July 2020

  • FCA warned the public about a scam impersonating this firm

FCA warning list

2016

6 April 2016

  • Aviva Investors Holdings Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2009

14 January 2009

  • Changed its registered name from "Norwich Union Collective Investments Limited"

FCA register

2005

25 July 2005

  • Changed its registered name from "Morley Investment Services Limited"

FCA register

2002

20 February 2002

  • Changed its registered name from "Norwich Union Trust Managers Limited"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1994

1 December 1994

  • Regulated by the Personal Investment Authority from this date

FCA register

1985

20 December 1985

  • Incorporated at Companies House

Companies House

In the full report: all 182 events

  • All 182 events in its history (10 shown here)
  • Every director appointment and resignation: 167
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Firms connected to Aviva Investors UK Fund Services

Other FCA-listed firms that share a director, phone number or address with Aviva Investors UK Fund Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
7
share a director
4
share its phone number
1

In the full report: all 7 connected firms, named

  • How each is linked: shared directors (4), the same phone number (1), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 8 past links through former directors
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Firms like Aviva Investors UK Fund Services

Other firms of the same type (investment or fund manager), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Aviva Investors UK Fund Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 41 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 182 events in its history
  • 7 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Aviva Investors UK Fund Services Limited FCA authorised?
Yes, Aviva Investors UK Fund Services Limited (FRN 119310) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an investment or fund manager. The FCA has placed no limits on its permissions.
What is Aviva Investors UK Fund Services’ phone number and website?
The FCA register lists the phone number 020 7809 6000 and the website avivainvestors.com for Aviva Investors UK Fund Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.
Is Aviva Investors UK Fund Services a scam or clone?
Scammers have impersonated Aviva Investors UK Fund Services: the FCA has published a warning about fake versions of it, using contact details that are not the firm's. Only trust the details the FCA register gives for Aviva Investors UK Fund Services, shown on this page.
Is my money safe with Aviva Investors UK Fund Services?
It is permitted to hold and control client money, which it must keep separate from its own. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Aviva Investors UK Fund Services to the Financial Ombudsman Service, free of charge.
Who owns Aviva Investors UK Fund Services?
Aviva Investors UK Fund Services is owned by Aviva Investors Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Aviva Investors UK Fund Services?
Companies House lists 6 directors of Aviva Investors UK Fund Services: Kate Elizabeth McClellan, Martin John Bell, Jacqueline Lowe, Jill Diane Barber, Matthew James Warren Kingdon and Grant Robert Fairlie Speirs.
How long has Aviva Investors UK Fund Services been in business?
The company was formed on 20 December 1985, and has held its current FCA authorisation since December 2001.
Does Aviva Investors UK Fund Services use any other names?
It has previously used 4 other names, including Morley Investment Services Limited, Norwich Union Collective Investments Limited and Norwich Union Trust Managers Limited.

Sources and links

The full report on Aviva Investors UK Fund Services Limited

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