AXA Insurance UK PLC

Reference number: 202312

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When axa.co.uk first appeared online, and whether it can receive email
  • What kind of line 020 7920 5000 is, and the 2 other firms that give it
  • Whether EC3V 0BG is a shared office: 27 other firms give it
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Other names (8)

If you were contacted under any of these names, it is this firm.

  • Moja Trading name
  • Swiftcover Trading name
  • Swiftcover.com Trading name
  • AXA Insurance plc Former name
  • AXA Provincial Insurance plc Former name
  • Provincial Insurance Company Limited Former name
  • Provincial Insurance plc Former name
  • UAP Provincial Insurance plc Former name

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (13 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Debt-collecting
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
675
upheld, against a 31% median
42%
about insurance
675

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00078950
Company status
Active
Company type
Public limited company
Incorporated
27 October 1903 (122 years old)
Registered office
20 Gracechurch Street, London, EC3V 0BG, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Jonathan Paul Walker Director Apr 1971 25 Apr 2018 3 other companies
Mark Andrew Pain Director Jun 1961 12 Dec 2018 168 other companies
Debra Jane Davies Director Feb 1963 12 Dec 2018 9 other companies
Robert Becker Director Aug 1965 22 Jul 2019 2 other companies
Tara Maria Theresa Foley Director Oct 1970 8 Dec 2020 8 other companies
Kari Anthony Hale Director Oct 1964 1 Apr 2021 2 other companies
Cheryl Joanne Millington Director Jul 1966 1 Apr 2021 9 other companies
Henri Nicolas Marie Teyssendier De La Serve Director Apr 1983 1 Sep 2025 9 other companies
Karina Jane Bye Secretary Not published 13 Dec 2024 –

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
195
closed down
36
went insolvent
3

In the full report: all 195 companies, named

  • What each company does, and whether it is still trading
  • Which of these 8 directors sit on each board, and since when
  • The 3 that went into liquidation or administration
  • The 12 on the FCA register
  • The 4 companies these 8 directors run together
  • All 81 people who have ever been directors, with their dates
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Key dates in its history

AXA Insurance UK’s history from the FCA register and Companies House, newest first.

Key events (12) All events (162)

2016

6 April 2016

  • Axa Insurance PLC took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1999

3 October 1999

  • Changed its registered name from "AXA Insurance plc"

FCA register

1998

30 September 1998

  • Changed its registered name from "AXA Provincial Insurance plc"

FCA register

1997

31 December 1997

  • Changed its registered name from "UAP Provincial Insurance plc"

FCA register · Companies House

1995

31 December 1995

  • Changed its registered name from "Provincial Insurance plc"

FCA register · Companies House

1982

23 February 1982

  • Changed its registered name from "Provincial Insurance Company Limited"

FCA register

1903

27 October 1903

  • Incorporated at Companies House

Companies House

1901

1 January 1901

  • Supervised by HM Treasury under the money laundering rules from this date

FCA register

In the full report: all 162 events

  • All 162 events in its history (12 shown here)
  • Every director appointment and resignation: 143
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Firms connected to AXA Insurance UK

Other FCA-listed firms that share a director, phone number or address with AXA Insurance UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
10
share a director
9
share its phone number
2

In the full report: all 10 connected firms, named

  • How each is linked: shared directors (9), the same phone number (2), the same postcode (3)
  • Who links each one: the named directors, with dates
  • 3 past links through former directors
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Firms like AXA Insurance UK

Other firms of the same type (insurer), nearest first.

In London

Chubb European Group SELondonAuthorisedGreat Lakes Insurance UK LimitedLondonAuthorisedHelvetia Global Solutions LtdLondonAuthorisedLegal and General Assurance Society LimitedLondonAuthorisedThe Prudential Assurance Company LimitedLondonAuthorisedRoyal London Mutual Insurance Society, Limited (The)LondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on AXA Insurance UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 195 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 162 events in its history
  • 10 connected firms, named, and who links them

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Frequently asked questions about this firm

Is AXA Insurance UK PLC FCA authorised?
Yes, AXA Insurance UK PLC (FRN 202312) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an insurer. The FCA has placed no limits on its permissions.
What is AXA Insurance UK’s phone number and website?
The FCA register lists the phone number 020 7920 5000 and the website axa.co.uk for AXA Insurance UK. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.
Is AXA Insurance UK a scam or clone?
AXA Insurance UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with AXA Insurance UK?
It may control client money but not hold it. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about AXA Insurance UK to the Financial Ombudsman Service, free of charge.
Who owns AXA Insurance UK?
AXA Insurance UK is owned by Axa Insurance PLC, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs AXA Insurance UK?
Companies House lists 8 directors of AXA Insurance UK: Jonathan Paul Walker, Mark Andrew Pain, Debra Jane Davies, Robert Becker, Tara Maria Theresa Foley, Kari Anthony Hale and 2 more.
How long has AXA Insurance UK been in business?
The company was formed on 27 October 1903, and has held its current FCA authorisation since December 2001.
How many complaints does AXA Insurance UK get?
In January–June 2025, the Financial Ombudsman Service received 675 new complaints about AXA Insurance UK, and upheld 42% of those it decided.
Does AXA Insurance UK use any other names?
It trades as Moja, Swiftcover and Swiftcover.com. It has previously used 5 other names, including AXA Insurance plc, AXA Provincial Insurance plc and Provincial Insurance Company Limited.

Sources and links

The full report on AXA Insurance UK PLC

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