Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 2 years
- Protected through the principal
- No FCA actions
- Active company since 2020
- Accounts filed up to 31 July 2025
- Its whole board of directors changed in October 2025
Responsible principal firm
FIRST CALL GROUP LIMITED Reference number: 753324 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- AZURE BATHROOMS AND HEATING LIMITED (FRN 1009550) introduces customers to FIRST CALL GROUP LIMITED (FRN 753324). Any regulated advice or arranging is done by the principal, not AZURE BATHROOMS AND HEATING.
- Example: if AZURE BATHROOMS AND HEATING refers you to a financial adviser, the advice should come from the principal firm, not from AZURE BATHROOMS AND HEATING itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
12 East Street, Sunderland, South Tyneside, SR6 7BX, United Kingdom
In the full report: 3 background checks
- When azurebathrooms.com first appeared online, and whether it can receive email
- What kind of line 07585 801588 is
- Who else gives the postcode SR6 7BX
FCA permissions and consumer protection
- Protection through the principal firmProtection works through First Call Group Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 12725932 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 7 July 2020 (6 years old)
- Registered office
- 264-266 Durham Road, Gateshead, Tyne And Wear, NE8 4JR, England
- Nature of business
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- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Philip Hartley | Director | Jun 1978 | 30 Oct 2025 | 4 other companies |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 4
- closed down
- 3
- still active
- 1
In the full report: all 4 companies, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- All 3 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£6,541
<1% from £6,486
Cash at bank
£27.0k
+55% from £17.4k
Employees (average)
11
Same as 11
Owed within a year
£106k
+20% from £88.2k
Net assets
In the full report: all 5 years of accounts
- Every year from 2021 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 12725932. Figures are exactly as filed; nothing is estimated.
Key dates in its history
Azure Bathrooms and Heating’s history from the FCA register and Companies House, newest first.
2025
30 October 2025
- Board replaced: its only director left and a new director took over
Companies House
2024
26 February 2024
- Became an introducer appointed representative
FCA register
22 January 2024
- Board replaced: both directors left and a new director took over
Companies House
2020
7 July 2020
- Incorporated at Companies House
- Mandy Hartley became a part-owner (25–50% of shares)
- Philip Hartley became a part-owner (25–50% of shares)
Companies House
In the full report: all 13 events
- All 13 events in its history (6 shown here)
- Every director appointment and resignation: 7
Firms like Azure Bathrooms and Heating
Other firms of the same type (home improvement or trades), nearest first.
In Sunderland
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Azure Bathrooms and Heating
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 4 other companies its directors have run, named
- 3 background checks on its contact details
- 5 years of accounts, charted
- All 13 events in its history
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Frequently asked questions about this firm
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What do Azure Bathrooms and Heating’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk