Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
This company holds another FCA record
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Website
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Phone number
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Address
B & Q House, Chestnut Avenue, Chandler's Ford, Eastleigh, Hampshire, SO53 3LE, United Kingdom
In the full report: 3 background checks
- When diy.com first appeared online, and whether it can receive email
- What kind of line 023 8069 0000 is
- Who else gives the postcode SO53 3LE
Other names (8)
If you were contacted under any of these names, it is this firm.
- B&Q Extra Trading name: A name it trades under now.
- B&Q Supercentre Trading name: A name it trades under now.
- B&Q Warehouse Trading name: A name it trades under now.
- DIY.com Trading name: A name it trades under now.
- Good Home Trading name: A name it trades under now.
- Homefit Trading name: A name it trades under now.
- TradePoint Trading name: A name it trades under now.
- B&Q PLC Former name: A name it was registered under before.
FCA permissions and consumer protection
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (1 permission)
- Credit Broking
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 00973387 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 26 February 1970 (56 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Other retail sale in non-specialised stores (SIC 47190)
- Retail of furniture, lighting, and similar (not musical instruments or scores) in specialised store (SIC 47599)
- Other retail sale of new goods in specialised stores (not commercial art galleries and opticians) (SIC 47789)
- Retail sale via mail order houses or via Internet (SIC 47910)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Graham Robert Bell | Director | Jun 1963 | 1 Oct 2018 | 19 other companies |
| Geoffrey James Bryant | Director | Jun 1980 | 1 Aug 2019 | 16 other companies |
| Robert Derek Altoft | Director | Oct 1979 | 3 Nov 2025 | 4 other companies |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 22
- closed down
- 4
- run together
- 17
In the full report: all 22 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 17 companies these 3 directors run together
- All 87 people who have ever been directors, with their dates
Key dates in its history
B&q’s history from the FCA register and Companies House, newest first.
2026
19 June 2026
- Kingfisher Holdings Limited no longer holds 25–50% of the votes
Companies House
2019
7 November 2019
- Changed its registered name from "B&Q PLC"
FCA register
2016
6 April 2016
- Kingfisher France Limited took control (75–100% of shares)
- Kingfisher Holdings Limited gained 25–50% of the votes
Companies House
21 January 2016
- Regulated by the FCA from this date
- Became authorised by the FCA
FCA register
1970
26 February 1970
- Incorporated at Companies House
Companies House
In the full report: all 183 events
- All 183 events in its history (7 shown here)
- Every director appointment and resignation: 166
Firms like B&q
Other firms of the same type (retailer), nearest first.
In the Southampton (SO) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on B&q
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 22 other companies its directors have run, named
- 3 background checks on its contact details
- All 183 events in its history
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Frequently asked questions about this firm
Is B&Q Limited FCA authorised?
What is B&q’s phone number and website?
Is B&q a scam or clone?
Is my money safe with B&q?
Who owns B&q?
Who runs B&q?
How long has B&q been in business?
Does B&q use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk