B&Q Ltd

Reference number: 175288

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Trade Direct Insurance Services Ltd Reference number: 307734 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • B&Q Ltd (FRN 175288) introduces customers to Trade Direct Insurance Services Ltd (FRN 307734). Any regulated advice or arranging is done by the principal, not B&Q.
  • Example: if B&Q refers you to a financial adviser, the advice should come from the principal firm, not from B&Q itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When kingfisher.com first appeared online, and whether it can receive email
  • What kind of line 0845 609 6688 is
  • Who else gives the postcode SO53 3LE
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Tradepoint Trading name
  • Trade UK Insurance Services Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Trade Direct Insurance Services Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name
B&Q LIMITED
Company number
00973387
Company status
Active
Company type
Private limited company
Incorporated
26 February 1970 (56 years old)
Registered office
B & Q House Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire, SO53 3LE
Nature of business
  • Other retail sale in non-specialised stores (SIC 47190)
  • Retail of furniture, lighting, and similar (not musical instruments or scores) in specialised store (SIC 47599)
  • Other retail sale of new goods in specialised stores (not commercial art galleries and opticians) (SIC 47789)
  • Retail sale via mail order houses or via Internet (SIC 47910)

Directors and company secretaries

Name Role Born Appointed Other companies
Graham Robert Bell Director Jun 1963 1 Oct 2018 19 other companies
Geoffrey James Bryant Director Jun 1980 1 Aug 2019 16 other companies
Robert Derek Altoft Director Oct 1979 3 Nov 2025 4 other companies

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
22
closed down
4
run together
17

In the full report: all 22 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 17 companies these 3 directors run together
  • All 87 people who have ever been directors, with their dates
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Key dates in its history

B&q’s history from the FCA register and Companies House, newest first.

Key events (5) All events (173)

2026

19 June 2026

  • Kingfisher Holdings Limited no longer holds 25–50% of the votes

Companies House

2016

6 April 2016

  • Kingfisher France Limited took control (75–100% of shares)
  • Kingfisher Holdings Limited gained 25–50% of the votes

Companies House

1987

2 September 1987

  • Became an introducer appointed representative

FCA register

1970

26 February 1970

  • Incorporated at Companies House

Companies House

In the full report: all 173 events

  • All 173 events in its history (5 shown here)
  • Every director appointment and resignation: 166
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Get the full report on B&q

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 22 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 173 events in its history

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Frequently asked questions about this firm

Is B&Q Ltd FCA authorised?
B&Q Ltd (FRN 175288) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for B&q?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. B&Q Ltd (FRN 175288) introduces customers to Trade Direct Insurance Services Ltd (FRN 307734). Any regulated advice or arranging is done by the principal, not B&q. Example: if B&q refers you to a financial adviser, the advice should come from the principal firm, not from B&q itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is B&q’s phone number and website?
The FCA register lists the phone number 0845 609 6688 and the website kingfisher.com for B&q. If you were given different contact details, use these to check with the firm before going any further.
Is B&q a scam or clone?
B&q is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with B&q?
Protection works through Trade Direct Insurance Services Ltd, the principal firm responsible for B&q's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns B&q?
B&q is owned by Kingfisher France Limited, which holds 75–100% of shares and 75–100% of votes, since 6 April 2016. Before that, it was controlled by Kingfisher Holdings Limited.
Who runs B&q?
Companies House lists 3 directors of B&q: Graham Robert Bell, Geoffrey James Bryant and Robert Derek Altoft.
How long has B&q been in business?
The company was formed on 26 February 1970.
Does B&q use any other names?
It trades as Tradepoint and Trade UK Insurance Services.

Sources and links

The full report on B&Q Ltd

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