Boku Account Services UK Ltd

Reference number: 900030

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    0808 120 2341

  • Address

    70 Grays Inn Road, London, WC1X 8NH, United Kingdom

In the full report: 2 background checks

  • What kind of line 0808 120 2341 is
  • Who else gives the postcode WC1X 8NH
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Boku Accounts Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (10 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • g) Execution of payment transactions via telecoms, IT system or network operator
  • h) Issuing Electronic Money
  • i) Payment initiation services
  • j) Account information services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
19 March 2007 (19 years old)
Registered office
3rd Floor 70 Gray's Inn Road, London, WC1X 8NH, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Stuart Paul Neal Director Mar 1972 14 May 2024 4 other companies
Robert James Whittick Director Dec 1967 11 Jul 2025 2 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
6
closed down
1
still active
5

In the full report: all 6 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 10 people who have ever been directors, with their dates
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Key dates in its history

Boku Account Services UK’s history from the FCA register and Companies House, newest first.

2026

24 February 2026

  • Boku, Inc. took control (75–100% of shares)

Companies House

2018

24 May 2018

  • Became an authorised e-money institution

FCA register

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2012

7 September 2012

  • Regulated by the Financial Services Authority from this date

FCA register

2007

19 March 2007

  • Incorporated at Companies House

Companies House

In the full report: all 29 events

  • All 29 events in its history (5 shown here)
  • Every director appointment and resignation: 22
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Firms like Boku Account Services UK

Other firms of the same type (payment or money transfer firm), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Boku Account Services UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 6 other companies its directors have run, named
  • 2 background checks on its contact details
  • All 29 events in its history

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Frequently asked questions about this firm

Is Boku Account Services UK Ltd FCA authorised?
Yes, Boku Account Services UK Ltd (FRN 900030) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since May 2018 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.
What is Boku Account Services UK’s phone number?
The FCA register lists the phone number 0808 120 2341 for Boku Account Services UK. If you were given different contact details, use these to check with the firm before going any further.
Is Boku Account Services UK a scam or clone?
Boku Account Services UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Boku Account Services UK?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Boku Account Services UK to the Financial Ombudsman Service, free of charge.
Who owns Boku Account Services UK?
Boku Account Services UK is owned by Boku, Inc., which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 24 February 2026.
Who runs Boku Account Services UK?
Companies House lists 2 directors of Boku Account Services UK: Stuart Paul Neal and Robert James Whittick.
How long has Boku Account Services UK been in business?
The company was formed on 19 March 2007, and has held its current FCA authorisation since May 2018.
Does Boku Account Services UK use any other names?
It trades as Boku Accounts.

Sources and links

The full report on Boku Account Services UK Ltd

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