Wise Payments Limited

Reference number: 900507

Instant download

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When wise.com first appeared online, and whether it can receive email
  • What kind of line 020 3974 1320 is, and the other firm that gives it
  • Who else gives the postcode EC2A 4JE
Instant PDF download
Other names (2)

If you were contacted under any of these names, it is this firm.

  • Wise Trading name
  • TransferWise Limited Former name

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (10 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • g) Execution of payment transactions via telecoms, IT system or network operator
  • h) Issuing Electronic Money
  • i) Payment initiation services
  • j) Account information services

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
652
upheld, against a 31% median
25%
about banking and credit
651

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
07209813
Company status
Active
Company type
Private limited company
Incorporated
31 March 2010 (16 years old)
Registered office
1st Floor Worship Square, 65 Clifton Street, London, EC2A 4JE, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Lars Trunin Director Dec 1989 16 Jun 2023 None
Rohan Basu Director Apr 1990 6 Sep 2024 1 other company
Matthew John Briers Director Dec 1976 28 Nov 2024 7 other companies
Jacintha Hamilton-Love Director Oct 1984 25 Sep 2026 None
Jane Fahey Secretary Not published 28 Jun 2024 –

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
8
still active
8
is FCA-registered
1

In the full report: all 8 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • All 13 people who have ever been directors, with their dates
Instant PDF download

Key dates in its history

Wise Payments’s history from the FCA register and Companies House, newest first.

Key events (17) All events (42)

2021

19 September 2021

  • Changed its registered name from "TransferWise Limited"

FCA register · Companies House

22 June 2021

  • Alastair Michael Rampell no longer has significant control
  • Kristo Kaarmann stopped being a part-owner
  • Roger Ehrenberg no longer has significant control
  • Taavet Hinrikus no longer has significant control
  • Wise Financial Holdings Ltd took control (75–100% of shares)
  • Wise PLC gave up control
  • Wise PLC took control (75–100% of shares)

Companies House

2018

7 June 2018

  • Became an authorised e-money institution

FCA register

11 January 2018

  • Alastair Michael Rampell gained significant control
  • Benjamin Abraham Horowitz no longer has significant control

Companies House

2016

6 April 2016

  • Benjamin Abraham Horowitz gained significant control
  • Kristo Kaarmann became a part-owner (25–50% of shares)
  • Roger Ehrenberg gained significant control
  • Taavet Hinrikus gained significant control

Companies House

4 January 2016

  • Regulated by the FCA from this date

FCA register

2010

31 March 2010

  • Incorporated at Companies House

Companies House

In the full report: all 42 events

  • All 42 events in its history (17 shown here)
  • Every director appointment and resignation: 24
Instant PDF download

Firms connected to Wise Payments

Other FCA-listed firms that share a director, phone number or address with Wise Payments. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its phone number
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same phone number (1), the same postcode (1)
  • Who links it to this firm: the named directors, with dates
Instant PDF download

Firms like Wise Payments

Other firms of the same type (payment or money transfer firm), nearest first.

In London

Uber Payments UK LimitedLondonAuthorisedForisgfs UK LimitedLondonAuthorisedWepay Payments Ltd.LondonAuthorisedAirbnb Payments UK LimitedLondonAuthorisedMollie UK Ltd.LondonAuthorisedCheckout LtdLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Wise Payments

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 8 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 42 events in its history
  • 1 connected firm, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Wise Payments Limited FCA authorised?
Yes, Wise Payments Limited (FRN 900507) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since June 2018 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.
What is Wise Payments’ phone number and website?
The FCA register lists the phone number 020 3974 1320 and the website wise.com for Wise Payments. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.
Is Wise Payments a scam or clone?
Wise Payments is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Wise Payments?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Wise Payments to the Financial Ombudsman Service, free of charge.
Who owns Wise Payments?
Wise Payments is owned by Wise Financial Holdings Ltd, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 22 June 2021. Before that, it was controlled by Wise PLC, Mr Alastair Michael Rampell and Roger Ehrenberg.
Who runs Wise Payments?
Companies House lists 4 directors of Wise Payments: Lars Trunin, Rohan Basu, Matthew John Briers and Jacintha Hamilton-Love.
How long has Wise Payments been in business?
The company was formed on 31 March 2010, and has held its current FCA authorisation since June 2018.
How many complaints does Wise Payments get?
In January–June 2025, the Financial Ombudsman Service received 652 new complaints about Wise Payments, and upheld 25% of those it decided.
Does Wise Payments use any other names?
It trades as Wise. It has previously used the name TransferWise Limited.

Sources and links

The full report on Wise Payments Limited

£19.99 · Instant PDF download

Loading secure checkout…