Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 4 years
- Protected through the principal
- No FCA actions
- Active company since 2021
- Accounts filed up to 30 November 2025
- On its latest accounts it owed £4,581 more than it owned
Responsible principal firm
Personal Touch Financial Services Limited Reference number: 187834 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Box Financial Services Ltd (FRN 973781) is an AR of Personal Touch Financial Services Limited (FRN 187834). When you use Box Financial Services's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Box Financial Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
29-33 Victoria Road, Romford, Essex, RM1 2JT, United Kingdom
In the full report: 2 background checks
- What kind of line 020 8017 3232 is
- Who else gives the postcode RM1 2JT
Other names (1)
If you were contacted under any of these names, it is this firm.
- Box FS Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Personal Touch Financial Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company name
- BOX FINANCIAL SERVICES LIMITED
- Company number
- 13764877 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 25 November 2021 (4 years old)
- Registered office
- 29-33 Victoria Road, Romford, RM1 2JT, England
- Nature of business
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- Activities of mortgage finance companies (SIC 64922)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Jamie David Stewart | Director | Aug 1983 | 25 Nov 2021 | 6 other companies |
| Rakesh Makwana | Director | May 1977 | 24 Feb 2022 | 2 other companies |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 8
- still active
- 8
In the full report: all 8 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
Filed accounts and finances
Net assets
−£4,581
Up £19.1k from −£23.7k
Cash at bank
£13.8k
+91% from £7,232
Employees (average)
2
Same as 2
Owed within a year
£18.4k
−40% from £30.9k
Net assets are negative: on its last balance sheet the company owed £4,581 more than it owned.
Net assets
In the full report: all 4 years of accounts
- Every year from 2022 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 13764877. Figures are exactly as filed; nothing is estimated.
Key dates in its history
Box Financial Services’s history from the FCA register and Companies House, newest first.
2022
7 April 2022
- Became an appointed representative
FCA register
24 February 2022
- Rakesh Makwana became a part-owner (25–50% of shares)
Companies House
2021
25 November 2021
- Incorporated at Companies House
- Jamie David Stewart took control (75–100% of shares)
Companies House
In the full report: all 7 events
- All 7 events in its history (4 shown here)
- Every director appointment and resignation: 2
Firms connected to Box Financial Services
Other FCA-listed firms that share a director, phone number or address with Box Financial Services. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: the same postcode (2)
- Who links each one: the named directors, with dates
Firms like Box Financial Services
Other firms of the same type (mortgage adviser or broker), nearest first.
In Romford
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Box Financial Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 8 other companies its directors have run, named
- 2 background checks on its contact details
- 4 years of accounts, charted
- All 7 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk