CARELINE365 Limited

Reference number: 1016467

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • CARELINE365 Limited (FRN 1016467) is an AR of APPELLO CARELINE LIMITED (FRN 715615). When you use CARELINE365's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from CARELINE365, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When careline.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 030 8777 is
  • Who else gives the postcode NR5 9JB
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Appello Careline Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
29 May 2015 (11 years old)
Registered office
Oregon House, 19 Queensway, New Milton, BH25 5NN, England
Nature of business
  • Other human health activities (SIC 86900)

Directors and company secretaries

Name Role Born Appointed Other companies
James Thorburn-Muirhead Director Dec 1973 21 Feb 2025 89 other companies
Christopher Stuart Tilley Director May 1976 21 Feb 2025 22 other companies
Dominic John Mcneill Director Jul 1978 21 Feb 2025 5 other companies

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
107
closed down
35
are FCA-registered
3

In the full report: all 107 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 3 on the FCA register
  • The 7 companies these 3 directors run together
  • All 8 people who have ever been directors, with their dates
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Filed accounts and finances

10 months to 31 March 2022Dormant company accountsNot audited

Net assets

£100

Same as £100

These accounts were filed as dormant: the company reported no significant trading in the period.

Net assets

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 09614529. Figures are exactly as filed; nothing is estimated.

Key dates in its history

Careline365’s history from the FCA register and Companies House, newest first.

2024

2 July 2024

  • Became an appointed representative

FCA register

2022

6 June 2022

  • Board replaced: both directors left and 3 new directors took over
  • Maria Budd no longer has significant control

Companies House

2021

11 May 2021

  • Lifeline24 Limited took control (75–100% of shares)

Companies House

2016

6 April 2016

  • Maria Budd gained significant control

Companies House

2015

29 May 2015

  • Incorporated at Companies House

Companies House

In the full report: all 19 events

  • All 19 events in its history (6 shown here)
  • Every director appointment and resignation: 13
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Firms connected to Careline365

Other FCA-listed firms that share a director, phone number or address with Careline365. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share a director
3

In the full report: all 3 connected firms, named

  • How each is linked: shared directors (3)
  • Who links each one: the named directors, with dates
Instant PDF download

Firms like Careline365

Other firms of the same type (dental or medical practice), nearest first.

In Norwich

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Careline365

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 107 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 19 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is CARELINE365 Limited FCA authorised?
CARELINE365 Limited (FRN 1016467) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Careline365?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. CARELINE365 Limited (FRN 1016467) is an AR of APPELLO CARELINE LIMITED (FRN 715615). When you use Careline365's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Careline365, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Careline365’s phone number and website?
The FCA register lists the phone number 0800 030 8777 and the website careline.co.uk for Careline365. If you were given different contact details, use these to check with the firm before going any further.
Is Careline365 a scam or clone?
Careline365 is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Careline365?
Protection works through Appello Careline Limited, the principal firm responsible for Careline365's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Careline365?
Careline365 is owned by Lifeline24 Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 11 May 2021. Before that, it was controlled by Ms Maria Budd.
Who runs Careline365?
Companies House lists 3 directors of Careline365: James Thorburn-Muirhead, Christopher Stuart Tilley and Dominic John McNeill.
How long has Careline365 been in business?
The company was formed on 29 May 2015.
What do Careline365’s latest accounts show?
Its latest accounts, to 31 March 2022, show net assets of £100 (same as £100).

Sources and links

The full report on CARELINE365 Limited

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