Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Citizens Advice Bureau, Broadacre House 16-20, Lowther Street, Carlisle, Cumberland, CA3 8DA, United Kingdom
In the full report: 3 background checks
- When ca-ce.org.uk first appeared online, and whether it can receive email
- What kind of line 0330 056 3037 is
- Who else gives the postcode CA3 8DA
Other names (1)
If you were contacted under any of these names, it is this firm.
- Citizens Advice Carlisle & Eden Trading name: A name it trades under now.
The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)
FCA permissions and consumer protection
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
- Debt Adjusting
- Debt-counselling
- Providing Credit Information Services
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 05384148 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private company limited by guarantee
- Incorporated
- 7 March 2005 (21 years old)
- Registered office
- 4th Floor Broadacre House, Lowther Street, Carlisle, CA3 8DA, England
- Nature of business
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- Activities of patent and copyright agents; other legal activities not elsewhere classified (SIC 69109)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Andy Setters | Director | Dec 1957 | 25 May 2016 | None |
| Paul Forster | Director | Jan 1961 | 23 Feb 2022 | None |
| Stephen Peter Smith | Director | Jul 1957 | 11 Oct 2023 | 1 other company |
| Katie Feltham | Director | Aug 2000 | 2 Jan 2024 | None |
| Jeanette Maria Whalen (Councillor) | Director | Jun 1975 | 28 Aug 2024 | None |
| Andrew Blair Duncan Abernethy | Director | Oct 1953 | 29 Mar 2026 | None |
| Christine Margaret Weaving | Director | Aug 1958 | 10 May 2026 | 2 other companies |
| Jane Vickers | Director | Aug 1967 | 26 Aug 2026 | None |
| John Andrew Auld | Secretary | Not published | 7 Mar 2005 | – |
Other companies run by these 8 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 3
- still active
- 3
In the full report: all 3 companies, named
- What each company does, and whether it is still trading
- Which of these 8 directors sit on each board, and since when
- Any that went into liquidation or administration
- All 69 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£734k
+1.5% from £723k
Cash at bank
£425k
+7.7% from £395k
Employees (average)
34
+6.3% from 32
Owed within a year
£56.2k
−55% from £125k
Assets and liabilities
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 05384148. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
This firm’s history from the FCA register and Companies House, newest first.
2014
1 April 2014
- Regulated by the FCA from this date
- FCA imposed a requirement (Not for profit firm)
- Became authorised by the FCA
FCA register
2005
7 March 2005
- Incorporated at Companies House
Companies House
In the full report: all 144 events
- All 144 events in its history (4 shown here)
- Every director appointment and resignation: 136
Connected firms
Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: the same postcode (2)
- Who links each one: the named directors, with dates
Similar firms
Other firms of the same type (debt advice or management), nearest first.
In Carlisle
In the Carlisle (CA) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on this firm
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 3 other companies its directors have run, named
- 3 background checks on its contact details
- All 144 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Carlisle and Eden Districts Citizens Advice Bureau FCA authorised?
What is Carlisle and Eden Districts Citizens Advice Bureau’s phone number and website?
Is Carlisle and Eden Districts Citizens Advice Bureau a scam or clone?
Is my money safe with Carlisle and Eden Districts Citizens Advice Bureau?
Who runs Carlisle and Eden Districts Citizens Advice Bureau?
How long has Carlisle and Eden Districts Citizens Advice Bureau been in business?
What do Carlisle and Eden Districts Citizens Advice Bureau’s latest accounts show?
Does Carlisle and Eden Districts Citizens Advice Bureau use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk