Carlisle and Eden Districts Citizens Advice Bureau

Reference number: 617808

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When ca-ce.org.uk first appeared online, and whether it can receive email
  • What kind of line 0330 056 3037 is
  • Who else gives the postcode CA3 8DA
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Carlisle & Eden Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
7 March 2005 (21 years old)
Registered office
4th Floor Broadacre House, Lowther Street, Carlisle, CA3 8DA, England
Nature of business
  • Activities of patent and copyright agents; other legal activities not elsewhere classified (SIC 69109)

Directors and company secretaries

Name Role Born Appointed Other companies
Andy Setters Director Dec 1957 25 May 2016 None
Paul Forster Director Jan 1961 23 Feb 2022 None
Stephen Peter Smith Director Jul 1957 11 Oct 2023 1 other company
Katie Feltham Director Aug 2000 2 Jan 2024 None
Jeanette Maria Whalen (Councillor) Director Jun 1975 28 Aug 2024 None
Andrew Blair Duncan Abernethy Director Oct 1953 29 Mar 2026 None
Christine Margaret Weaving Director Aug 1958 10 May 2026 2 other companies
Jane Vickers Director Aug 1967 26 Aug 2026 None
John Andrew Auld Secretary Not published 7 Mar 2005 –

Other companies run by these 8 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
3
still active
3

In the full report: all 3 companies, named

  • What each company does, and whether it is still trading
  • Which of these 8 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 69 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Small company accountsNot audited

Net assets

£734k

+1.5% from £723k

Cash at bank

£425k

+7.7% from £395k

Employees (average)

34

+6.3% from 32

Owed within a year

£56.2k

−55% from £125k

Assets and liabilities

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 05384148. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2005

7 March 2005

  • Incorporated at Companies House

Companies House

In the full report: all 144 events

  • All 144 events in its history (4 shown here)
  • Every director appointment and resignation: 136
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Connected firms

Other FCA-listed firms that share a director, phone number or address with this firm. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share its postcode
2

In the full report: all 2 connected firms, named

  • How each is linked: the same postcode (2)
  • Who links each one: the named directors, with dates
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Similar firms

Other firms of the same type (debt advice or management), nearest first.

In Carlisle

In the Carlisle (CA) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 144 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Carlisle and Eden Districts Citizens Advice Bureau FCA authorised?
Yes, Carlisle and Eden Districts Citizens Advice Bureau (FRN 617808) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Carlisle and Eden Districts Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 0330 056 3037 and the website ca-ce.org.uk for Carlisle and Eden Districts Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is Carlisle and Eden Districts Citizens Advice Bureau a scam or clone?
Carlisle and Eden Districts Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Carlisle and Eden Districts Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Carlisle and Eden Districts Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Carlisle and Eden Districts Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who runs Carlisle and Eden Districts Citizens Advice Bureau?
Companies House lists 8 directors of Carlisle and Eden Districts Citizens Advice Bureau: Andy Setters, Paul Forster, Stephen Peter Smith, Katie Feltham, Jeanette Maria Whalen (Councillor), Andrew Blair Duncan Abernethy and 2 more.
How long has Carlisle and Eden Districts Citizens Advice Bureau been in business?
The company was formed on 7 March 2005, and has held its current FCA authorisation since April 2014.
What do Carlisle and Eden Districts Citizens Advice Bureau’s latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £734k (+1.5% from £723k) and cash at bank of £425k (+7.7% from £395k).
Does Carlisle and Eden Districts Citizens Advice Bureau use any other names?
It trades as Citizens Advice Carlisle & Eden.

Sources and links

The full report on Carlisle and Eden Districts Citizens Advice Bureau

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