Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 12 years
- Protected through the principal
- No FCA actions
- Active company since 1994
- Accounts filed up to 31 July 2025
Responsible principal firm
Best Practice IFA Group Limited Reference number: 223112 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Caroline Banks & Associates Limited (FRN 648702) is an AR of Best Practice IFA Group Limited (FRN 223112). When you use Caroline Banks & Associates's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Caroline Banks & Associates, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
36 Seymour Street, London, W1H 7JF, United Kingdom
In the full report: 3 background checks
- When carolinebanks.com first appeared online, and whether it can receive email
- What kind of line 020 7258 7754 is
- Who else gives the postcode W1H 7JF
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Best Practice IFA Group Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 02932776 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 25 May 1994 (32 years old)
- Registered office
- Broadlands Business Campus, Langhurst Wood Road, Horsham, West Sussex, RH12 4QP, United Kingdom
- Nature of business
-
- Activities of insurance agents and brokers (SIC 66220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Caroline Anne Banks | Director | Dec 1951 | 1 Jun 1994 | 4 other companies |
| Edward Dymott | Director | Jan 1979 | 9 Jan 2026 | 33 other companies |
| Helen Louise Fitzgerald | Director | Jun 1981 | 9 Jan 2026 | 41 other companies |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 57
- closed down
- 17
- went insolvent
- 7
In the full report: all 57 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- The 7 that went into liquidation or administration
- The 15 on the FCA register, including one no longer authorised
- The 21 companies these 3 directors run together
- All 8 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£1.01m
+16% from £873k
Cash at bank
£1.09m
+17% from £932k
Employees (average)
10
−9.1% from 11
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 02932776. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Caroline Banks & Associates’s history from the FCA register and Companies House, newest first.
2026
9 January 2026
- Benchmark Financial Planning Limited took control (75–100% of shares)
- Caroline Anne Banks stopped being the majority owner
Companies House
2017
29 December 2017
- David Beddoes Rogers stopped being a part-owner
Companies House
2016
1 August 2016
- Caroline Anne Banks became the majority owner (50–75% of shares)
- David Beddoes Rogers became a part-owner (25–50% of shares)
Companies House
2014
1 October 2014
- Became an appointed representative
FCA register
1994
25 May 1994
- Incorporated at Companies House
Companies House
In the full report: all 18 events
- All 18 events in its history (7 shown here)
- Every director appointment and resignation: 11
Firms connected to Caroline Banks & Associates
Other FCA-listed firms that share a director, phone number or address with Caroline Banks & Associates. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 12
- share a director
- 12
In the full report: all 12 connected firms, named
- How each is linked: shared directors (12)
- Who links each one: the named directors, with dates
Firms like Caroline Banks & Associates
Other firms of the same type (insurance broker), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Caroline Banks & Associates
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 57 other companies its directors have run, named
- 3 background checks on its contact details
- 6 years of accounts, charted
- All 18 events in its history
- 12 connected firms, named, and who links them
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk