Cia Insurance Services Limited

Reference number: 309407

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Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When cia-insurance.co.uk first appeared online, and whether it can receive email
  • What kind of line 01788 818600 is
  • Who else gives the postcode CV21 1AW
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Other names (22)

If you were contacted under any of these names, it is this firm.

  • AssuredPartners Trading name: A name it trades under now.
  • Cia Commercial Insurance Services Trading name: A name it trades under now.
  • CIA Landlords Trading name: A name it trades under now.
  • CIA Insurance Group Former trading name: A name it used to trade under.
  • D And K Insurance Services Former trading name: A name it used to trade under.
  • Exchange And Mart Insurance Services Former trading name: A name it used to trade under.
  • Focused Events Insurance Services Former trading name: A name it used to trade under.
  • Graftons Insurance Services Former trading name: A name it used to trade under.
  • Honda Insurance Services Former trading name: A name it used to trade under.
  • Insure and Go Insurance Services Former trading name: A name it used to trade under.
  • LDV Insurance Services Former trading name: A name it used to trade under.
  • Royal Enfield Insurance Services Former trading name: A name it used to trade under.
  • Seriously Pink Insurance Services Former trading name: A name it used to trade under.
  • Superbike Insurance Services Former trading name: A name it used to trade under.
  • Suzuki Insurance Services Former trading name: A name it used to trade under.
  • Suzuki Motorcycle Insurance Services Former trading name: A name it used to trade under.
  • Torque Direct Former trading name: A name it used to trade under.
  • Trade It Insurance Services Former trading name: A name it used to trade under.
  • Vanquish Insurance Services Former trading name: A name it used to trade under.
  • Virgin Bikes Insurance Former trading name: A name it used to trade under.
  • Virgin Bikes Insurance Services Former trading name: A name it used to trade under.
  • Yamaha Insurance Services Former trading name: A name it used to trade under.

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (7 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

Limits on what they may do

  • This firm may handle your money in passing but must not hold it, so payments should go to the product provider, never to a personal account.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
3 December 2001 (24 years old)
Registered office
Boughton Leigh House, Brownsover Road, Rugby, Warwickshire, CV21 1AW, United Kingdom
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Directors and company secretaries

Name Role Born Appointed Other companies
Michelle Bree Director Jun 1986 10 Oct 2025 8 other companies
David Michael Edwin Cousins Director Jan 1973 22 Oct 2025 11 other companies
Charles Robertson Crawford Director Mar 1964 3 Nov 2025 50 other companies
Nicholas George Robert Harris Director May 1974 21 Nov 2025 29 other companies
James Oliver Whittingham Director Aug 1977 22 Nov 2025 11 other companies

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
79
closed down
36
are FCA-registered
18

In the full report: all 79 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 18 on the FCA register, including one no longer authorised
  • The 14 companies these 5 directors run together
  • All 16 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2023Full accountsAudited

Turnover

£16.8m

+3.9% from £16.2m

Profit before tax

−£38.7m

−876% from £4.99m

Net assets

£2.77m

No earlier figure to compare

Cash at bank

£14.3m

+51% from £9.47m

Turnover and profit

In the full report: all 5 years of accounts

  • Every year from 2019 to 2023
  • Both charts, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 04332604. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Cia Insurance Services’s history from the FCA register and Companies House, newest first.

2025

18 March 2025

  • L.E.M. Limited gave up control

Companies House

2024

5 December 2024

  • Assuredpartners International Limited took control (75–100% of shares)

Companies House

2023

1 December 2023

  • Board replaced: both directors left and 6 new directors took over

Companies House

2016

6 April 2016

  • Eliot John Blundell became a part-owner (25–50% of shares)
  • Eliot John Blundell stopped being a part-owner
  • L.E.M. Limited took control (75–100% of shares)
  • Lee Caroline Callaby became a part-owner (25–50% of shares)
  • Lee Caroline Callaby stopped being a part-owner
  • Martin Sheppard became a part-owner (25–50% of shares)
  • Martin Sheppard stopped being a part-owner

Companies House

2015

5 November 2015

  • FCA imposed a requirement (May control but not hold client money)

FCA register

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2001

3 December 2001

  • Incorporated at Companies House

Companies House

In the full report: all 85 events

  • All 85 events in its history (15 shown here)
  • Every director appointment and resignation: 25
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Firms connected to Cia Insurance Services

Other FCA-listed firms that share a director, phone number or address with Cia Insurance Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
12
share a director
12

In the full report: all 12 connected firms, named

  • How each is linked: shared directors (12)
  • Who links each one: the named directors, with dates
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Firms like Cia Insurance Services

Other firms of the same type (insurance broker), nearest first.

In Rugby

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Cia Insurance Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 79 other companies its directors have run, named
  • 3 background checks on its contact details
  • 5 years of accounts, charted
  • All 85 events in its history
  • 12 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Cia Insurance Services Limited FCA authorised?
Yes, Cia Insurance Services Limited (FRN 309407) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed a limit on what it may do.
What is Cia Insurance Services’ phone number and website?
The FCA register lists the phone number 01788 818600 and the website cia-insurance.co.uk for Cia Insurance Services. If you were given different contact details, use these to check with the firm before going any further.
Is Cia Insurance Services a scam or clone?
Cia Insurance Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Cia Insurance Services?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Cia Insurance Services to the Financial Ombudsman Service, free of charge.
Who owns Cia Insurance Services?
Cia Insurance Services is owned by Assuredpartners International Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 5 December 2024. Before that, it was controlled by Miss Lee Caroline Callaby, Mr Martin Sheppard and Mr Eliot John Blundell.
Who runs Cia Insurance Services?
Companies House lists 5 directors of Cia Insurance Services: Michelle Bree, David Michael Edwin Cousins, Charles Robertson Crawford, Nicholas George Robert Harris and James Oliver Whittingham.
How long has Cia Insurance Services been in business?
The company was formed on 3 December 2001, and has held its current FCA authorisation since January 2005.
What do Cia Insurance Services’ latest accounts show?
Its latest accounts, to 31 December 2023, show turnover of £16.8m (+3.9% from £16.2m) and profit before tax of −£38.7m (−876% from £4.99m).
Does Cia Insurance Services use any other names?
It trades as AssuredPartners, Cia Commercial Insurance Services and CIA Landlords. It has previously used 19 other names, including CIA Insurance Group, D And K Insurance Services and Exchange And Mart Insurance Services.

Sources and links

The full report on Cia Insurance Services Limited

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