Cigna European Services (UK) Limited

Reference number: 788765

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

CIGNA Life Insurance Company of Europe SA-NV Reference number: 202845 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Cigna European Services (UK) Limited (FRN 788765) is an AR of CIGNA Life Insurance Company of Europe SA-NV (FRN 202845). When you use Cigna European Services (UK)'s services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Cigna European Services (UK), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    07990 566816

  • Address

    13th Floor, 5 Aldermanbury Square, London, EC2V 7HR, United Kingdom

In the full report: 2 background checks

  • What kind of line 07990 566816 is, and the 2 other firms that give it
  • Who else gives the postcode EC2V 7HR
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through CIGNA Life Insurance Company of Europe SA-NV, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00199739
Company status
Active
Company type
Private limited company
Incorporated
6 August 1924 (102 years old)
Registered office
13th Floor 5 Aldermanbury Square, London, EC2V 7HR, England
Nature of business
  • Other activities auxiliary to insurance and pension funding (SIC 66290)

Directors and company secretaries

Name Role Born Appointed Other companies
Iain William Aird Director Aug 1978 1 Jun 2020 None
Mark James Hassan Director Aug 1987 23 Jul 2025 None
Peter Casteleyn Secretary Not published 25 Jul 2025 –

In the full report: every company its directors have run

  • Confirmation that these 2 directors run no other company
  • All 33 people who have been directors, with their dates
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Key dates in its history

Cigna European Services (UK)’s history from the FCA register and Companies House, newest first.

Key events (3) All events (62)

2017

13 September 2017

  • Became an appointed representative

FCA register

2016

6 April 2016

  • Cigna Elmwood Holdings Sprl took control (75–100% of shares)

Companies House

1924

6 August 1924

  • Incorporated at Companies House

Companies House

In the full report: all 62 events

  • All 62 events in its history (3 shown here)
  • Every director appointment and resignation: 59
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Firms connected to Cigna European Services (UK)

Other FCA-listed firms that share a director, phone number or address with Cigna European Services (UK). A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share its phone number
2

In the full report: all 2 connected firms, named

  • How each is linked: the same phone number (2)
  • Who links each one: the named directors, with dates
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Firms like Cigna European Services (UK)

Other firms of the same type (insurance broker), nearest first.

In London

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Cigna European Services (UK)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 2 background checks on its contact details
  • All 62 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Cigna European Services (UK) Limited FCA authorised?
Cigna European Services (UK) Limited (FRN 788765) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Cigna European Services (UK)?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Cigna European Services (UK) Limited (FRN 788765) is an AR of CIGNA Life Insurance Company of Europe SA-NV (FRN 202845). When you use Cigna European Services (UK)'s services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Cigna European Services (UK), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Cigna European Services (UK)’s phone number?
The FCA register lists the phone number 07990 566816 for Cigna European Services (UK). If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.
Is Cigna European Services (UK) a scam or clone?
Cigna European Services (UK) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Cigna European Services (UK)?
Protection works through CIGNA Life Insurance Company of Europe SA-NV, the principal firm responsible for Cigna European Services (UK)'s regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Cigna European Services (UK)?
Cigna European Services (UK) is owned by Cigna Elmwood Holdings Sprl, which holds 75–100% of shares, 75–100% of votes, can appoint and remove the board, significant influence or control and held through a firm, since 6 April 2016.
Who runs Cigna European Services (UK)?
Companies House lists 2 directors of Cigna European Services (UK): Iain William Aird and Mark James Hassan.
How long has Cigna European Services (UK) been in business?
The company was formed on 6 August 1924.

Sources and links

The full report on Cigna European Services (UK) Limited

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