Citizens Advice Elmbridge (West)

Reference number: 617782

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When caew.org.uk first appeared online, and whether it can receive email
  • What kind of line 01932 248670 is
  • Who else gives the postcode KT12 1BU
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • WALTON WEYBRIDGE AND HERSHAM CITIZENS ADVICE BUREAU Trading name: A name it trades under now.
  • Walton Weybridge & Hersham Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
13 February 2002 (24 years old)
Registered office
Elmbridge Community Hub The Old School House, 72 High Street, Walton-On-Thames, Surrey, KT12 1BU, England
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Terence Malcolm Gale Director Mar 1956 16 Oct 2003 11 other companies
Darrell Hulls Director Oct 1966 20 Sep 2019 None
Thomas William Butler Director Apr 1959 28 Oct 2020 25 other companies
Richard James Williams Director Aug 1972 1 Dec 2023 17 other companies
Fiona Caron Lucas Director Aug 1969 1 Dec 2023 2 other companies
Rosina Kostiani Director Oct 1984 3 Feb 2024 None
Terence Malcolm Gale Secretary Not published 13 Feb 2002 11 other companies

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
54
closed down
15
went insolvent
1

In the full report: all 54 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 1 company these 6 directors run together
  • All 43 people who have ever been directors, with their dates
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Key dates in its history

Citizens Advice Elmbridge (West)’s history from the FCA register and Companies House, newest first.

2020

11 November 2020

  • Changed its registered name from "Walton Weybridge & Hersham Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2002

13 February 2002

  • Incorporated at Companies House

Companies House

In the full report: all 87 events

  • All 87 events in its history (5 shown here)
  • Every director appointment and resignation: 80
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Firms like Citizens Advice Elmbridge (West)

Other firms of the same type (debt advice or management), nearest first.

In the Kingston upon Thames (KT) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Elmbridge (West)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 54 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 87 events in its history

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Frequently asked questions about this firm

Is Citizens Advice Elmbridge (West) FCA authorised?
Yes, Citizens Advice Elmbridge (West) (FRN 617782) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Elmbridge (West)’s phone number and website?
The FCA register lists the phone number 01932 248670 and the website caew.org.uk for Citizens Advice Elmbridge (West). If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Elmbridge (West) a scam or clone?
Citizens Advice Elmbridge (West) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Elmbridge (West)?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Elmbridge (West) handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Elmbridge (West) to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Elmbridge (West)?
Companies House lists 6 directors of Citizens Advice Elmbridge (West): Terence Malcolm Gale, Darrell Hulls, Thomas William Butler, Richard James Williams, Fiona Caron Lucas and Rosina Kostiani.
How long has Citizens Advice Elmbridge (West) been in business?
The company was formed on 13 February 2002, and has held its current FCA authorisation since April 2014.
Does Citizens Advice Elmbridge (West) use any other names?
It trades as WALTON WEYBRIDGE AND HERSHAM CITIZENS ADVICE BUREAU. It has previously used the name Walton Weybridge & Hersham Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice Elmbridge (West)

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