The Esher and District Citizens Advice Bureau

Reference number: 617603

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When eshercab.org.uk first appeared online, and whether it can receive email
  • What kind of line 01372 462100 is
  • Who else gives the postcode KT10 9SD
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Esher & District Trading name: A name it trades under now.
  • Esher & District Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
1 June 1992 (34 years old)
Registered office
Civic Centre, High Street, Esher, KT10 9SD, England
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Directors and company secretaries

Name Role Born Appointed Other companies
Ian Charles Wood Director Mar 1950 14 Mar 2016 None
Paul Ronald Hickson Director May 1953 9 May 2016 5 other companies
Gillian Avril Coates Director Apr 1963 26 Mar 2018 1 other company
Sally Lynn Williams Director Apr 1953 20 May 2019 1 other company
Mark Andrew Reason Director Sep 1959 21 Nov 2022 20 other companies
Stephen Paul Bax Director Mar 1974 16 Sep 2024 1 other company
Robert James Alldis Director Apr 1964 3 Feb 2025 2 other companies
Jennifer Mcgurk Director May 1966 3 Feb 2025 None
James Kellett Director Jun 1972 17 Nov 2025 1 other company
Berenice Chandler Secretary Not published 16 Sep 2002 –

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
31
closed down
12
still active
19

In the full report: all 31 companies, named

  • What each company does, and whether it is still trading
  • Which of these 9 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 92 people who have ever been directors, with their dates
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Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2025

2 April 2025

  • Changed its registered name from "Esher & District Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1992

1 June 1992

  • Incorporated at Companies House

Companies House

In the full report: all 194 events

  • All 194 events in its history (5 shown here)
  • Every director appointment and resignation: 185
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Similar firms

Other firms of the same type (debt advice or management), nearest first.

In the Kingston upon Thames (KT) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 31 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 194 events in its history

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Frequently asked questions about this firm

Is The Esher and District Citizens Advice Bureau FCA authorised?
Yes, The Esher and District Citizens Advice Bureau (FRN 617603) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is The Esher and District Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 01372 462100 and the website eshercab.org.uk for The Esher and District Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is The Esher and District Citizens Advice Bureau a scam or clone?
The Esher and District Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with The Esher and District Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how The Esher and District Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about The Esher and District Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who runs The Esher and District Citizens Advice Bureau?
Companies House lists 9 directors of The Esher and District Citizens Advice Bureau: Ian Charles Wood, Paul Ronald Hickson, Gillian Avril Coates, Sally Lynn Williams, Mark Andrew Reason, Stephen Paul Bax and 3 more.
How long has The Esher and District Citizens Advice Bureau been in business?
The company was formed on 1 June 1992, and has held its current FCA authorisation since April 2014.
Does The Esher and District Citizens Advice Bureau use any other names?
It trades as Citizens Advice Esher & District. It has previously used the name Esher & District Citizens Advice Bureau.

Sources and links

The full report on The Esher and District Citizens Advice Bureau

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