Citizens Advice Merton And Lambeth Limited

Reference number: 617664

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When caml.org.uk first appeared online, and whether it can receive email
  • What kind of line 020 8288 0449 is
  • Who else gives the postcode CR4 3ND
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Merton & Lambeth CAB Ltd Former name
  • MERTON AND LAMBETH CITIZENS ADVICE BUREAUX LIMITED Former trading name

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02914384
Company status
Active
Company type
Private company limited by guarantee
Incorporated
30 March 1994 (32 years old)
Registered office
7 Crown Parade, Crown Lane, Morden, Surrey, SM4 5DA
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Elizabeth Rose Coulter Director Apr 1989 4 Dec 2019 1 other company
Lisa Ellen Whiting Director Jul 1995 7 Nov 2022 1 other company
Chris Southorn Director Jan 1966 12 Apr 2023 None
Anthony Ma Director Oct 1983 30 Jun 2023 None
Catherine Jane Anderson Director Feb 1973 17 Jun 2024 3 other companies
Elaine Okyere Director Apr 1983 17 Jun 2024 None
Carl Mccloskey Director May 1987 19 Jun 2025 None
Nikhil Vijh Director Aug 1991 11 Sep 2025 None
Christina Dodds Director Aug 1982 11 Sep 2025 None
Simon Shimmens Secretary Not published 17 Jun 2024 –

Other companies run by these 9 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
still active
5

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 9 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 94 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Full accountsAudited

Net assets

£463k

+7.2% from £432k

Cash at bank

£551k

−1.2% from £558k

Employees (average)

39

−2.5% from 40

Owed within a year

£102k

−39% from £166k

Assets and liabilities

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 02914384. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Citizens Advice Merton And Lambeth’s history from the FCA register and Companies House, newest first.

Key events (5) All events (190)

2018

31 July 2018

  • Changed its registered name from "Merton & Lambeth CAB Ltd"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1994

30 March 1994

  • Incorporated at Companies House

Companies House

In the full report: all 190 events

  • All 190 events in its history (5 shown here)
  • Every director appointment and resignation: 181
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Firms connected to Citizens Advice Merton And Lambeth

Other FCA-listed firms that share a director, phone number or address with Citizens Advice Merton And Lambeth. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Citizens Advice Merton And Lambeth

Other firms of the same type (debt advice or management), nearest first.

In the Croydon (CR) postcode area

Herron FisherCroydonAuthorisedSouth West London Law CentresCroydonAuthorisedAge UK CroydonThornton HeathAuthorisedCitizens Advice Tandridge DistrictCaterhamAuthorisedCroydon Citizens Advice Bureaux LimitedLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Citizens Advice Merton And Lambeth

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 190 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Citizens Advice Merton And Lambeth Limited FCA authorised?
Yes, Citizens Advice Merton And Lambeth Limited (FRN 617664) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Merton And Lambeth’s phone number and website?
The FCA register lists the phone number 020 8288 0449 and the website caml.org.uk for Citizens Advice Merton And Lambeth. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Merton And Lambeth a scam or clone?
Citizens Advice Merton And Lambeth is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Merton And Lambeth?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Merton And Lambeth handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Merton And Lambeth to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Merton And Lambeth?
Companies House lists 9 directors of Citizens Advice Merton And Lambeth: Elizabeth Rose Coulter, Lisa Ellen Whiting, Chris Southorn, Anthony Ma, Catherine Jane Anderson, Elaine Okyere and 3 more.
How long has Citizens Advice Merton And Lambeth been in business?
The company was formed on 30 March 1994, and has held its current FCA authorisation since April 2014.
What do Citizens Advice Merton And Lambeth’s latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £463k (+7.2% from £432k) and cash at bank of £551k (−1.2% from £558k).
Does Citizens Advice Merton And Lambeth use any other names?
It has previously used 2 other names: Merton & Lambeth CAB Ltd and MERTON AND LAMBETH CITIZENS ADVICE BUREAUX LIMITED.

Sources and links

The full report on Citizens Advice Merton And Lambeth Limited

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