Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
-
Phone number
-
Address
Y Storfa, 277-278 Oxford Street, Swansea, SA1 3EL, United Kingdom
In the full report: 3 background checks
- When citizensadvicesnpt.org.uk first appeared online, and whether it can receive email
- What kind of line 01792 739900 is
- Who else gives the postcode SA1 3EL
Other names (2)
If you were contacted under any of these names, it is this firm.
- Citizens Advice Swansea Neath Port Talbot Former name: A name it was registered under before.
- Swansea Neath Port Talbot Citizens Advice Bureau Former name: A name it was registered under before.
The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)
FCA permissions and consumer protection
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
- Debt Adjusting
- Debt-counselling
- Providing Credit Information Services
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 01702827 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private company limited by guarantee
- Incorporated
- 25 February 1983 (43 years old)
- Registered office
- Y Storfa, 277 - 278 Oxford Street, Swansea, SA1 3EL, Wales
- Nature of business
-
- Other service activities not elsewhere classified (SIC 96090)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Nita Sparkes | Director | Sep 1970 | 28 Sep 2020 | 1 other company |
| Geoffrey Lee | Director | Oct 1988 | 28 Sep 2020 | None |
| Sonya Margaret Dougherty | Director | May 1981 | 28 Apr 2021 | None |
| Gemma Louise Monk | Director | Feb 1981 | 8 Mar 2024 | None |
| Victoria Holland | Director | May 1977 | 24 Apr 2024 | None |
| Stephen Mark Jenkins | Director | Jun 1960 | 24 Apr 2024 | None |
| Charlotte Davies | Director | Dec 1980 | 1 Oct 2025 | None |
| Jonathon Hayes | Director | Apr 1983 | 1 Oct 2025 | 5 other companies |
| Kimberley Tariro Mamhende | Director | May 1998 | 1 Oct 2025 | 1 other company |
| Reginald Jonathan Roberts | Director | Oct 1962 | 1 Oct 2025 | None |
Other companies run by these 10 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 7
- closed down
- 5
- still active
- 2
In the full report: all 7 companies, named
- What each company does, and whether it is still trading
- Which of these 10 directors sit on each board, and since when
- Any that went into liquidation or administration
- All 85 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£686k
No earlier figure to compare
Cash at bank
£542k
No earlier figure to compare
Employees (average)
37
No earlier figure to compare
Owed within a year
£107k
No earlier figure to compare
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 01702827. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
This firm’s history from the FCA register and Companies House, newest first.
2026
11 February 2026
- Changed its registered name from "Citizens Advice Swansea Neath Port Talbot"
FCA register
2018
6 November 2018
- Changed its registered name from "Swansea Neath Port Talbot Citizens Advice Bureau"
FCA register
2014
1 April 2014
- Regulated by the FCA from this date
- FCA imposed a requirement (Not for profit firm)
- Became authorised by the FCA
FCA register
1994
10 November 1994
- Board replaced: its only director left and 2 new directors took over
Companies House
1983
25 February 1983
- Incorporated at Companies House
Companies House
In the full report: all 170 events
- All 170 events in its history (7 shown here)
- Every director appointment and resignation: 160
Similar firms
Other firms of the same type (debt advice or management), nearest first.
In Swansea
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on this firm
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 7 other companies its directors have run, named
- 3 background checks on its contact details
- All 170 events in its history
Instant PDF One-off payment Secure checkout by Stripe
Frequently asked questions about this firm
Is Citizens Advice Swansea Neath Port Talbot Limited FCA authorised?
What is Citizens Advice Swansea Neath Port Talbot’s phone number and website?
Is Citizens Advice Swansea Neath Port Talbot a scam or clone?
Is my money safe with Citizens Advice Swansea Neath Port Talbot?
Who runs Citizens Advice Swansea Neath Port Talbot?
How long has Citizens Advice Swansea Neath Port Talbot been in business?
What do Citizens Advice Swansea Neath Port Talbot’s latest accounts show?
Does Citizens Advice Swansea Neath Port Talbot use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk