Citizens Advice Swansea Neath Port Talbot Limited

Reference number: 617762

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citizensadvicesnpt.org.uk first appeared online, and whether it can receive email
  • What kind of line 01792 739900 is
  • Who else gives the postcode SA1 3EL
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Swansea Neath Port Talbot Former name: A name it was registered under before.
  • Swansea Neath Port Talbot Citizens Advice Bureau Former name: A name it was registered under before.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
25 February 1983 (43 years old)
Registered office
Y Storfa, 277 - 278 Oxford Street, Swansea, SA1 3EL, Wales
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Nita Sparkes Director Sep 1970 28 Sep 2020 1 other company
Geoffrey Lee Director Oct 1988 28 Sep 2020 None
Sonya Margaret Dougherty Director May 1981 28 Apr 2021 None
Gemma Louise Monk Director Feb 1981 8 Mar 2024 None
Victoria Holland Director May 1977 24 Apr 2024 None
Stephen Mark Jenkins Director Jun 1960 24 Apr 2024 None
Charlotte Davies Director Dec 1980 1 Oct 2025 None
Jonathon Hayes Director Apr 1983 1 Oct 2025 5 other companies
Kimberley Tariro Mamhende Director May 1998 1 Oct 2025 1 other company
Reginald Jonathan Roberts Director Oct 1962 1 Oct 2025 None

Other companies run by these 10 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
7
closed down
5
still active
2

In the full report: all 7 companies, named

  • What each company does, and whether it is still trading
  • Which of these 10 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 85 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2021Full accountsNot audited

Net assets

£686k

No earlier figure to compare

Cash at bank

£542k

No earlier figure to compare

Employees (average)

37

No earlier figure to compare

Owed within a year

£107k

No earlier figure to compare

About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 01702827. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

This firm’s history from the FCA register and Companies House, newest first.

2026

11 February 2026

  • Changed its registered name from "Citizens Advice Swansea Neath Port Talbot"

FCA register

2018

6 November 2018

  • Changed its registered name from "Swansea Neath Port Talbot Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

1994

10 November 1994

  • Board replaced: its only director left and 2 new directors took over

Companies House

1983

25 February 1983

  • Incorporated at Companies House

Companies House

In the full report: all 170 events

  • All 170 events in its history (7 shown here)
  • Every director appointment and resignation: 160
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Similar firms

Other firms of the same type (debt advice or management), nearest first.

In Swansea

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on this firm

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 7 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 170 events in its history

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Frequently asked questions about this firm

Is Citizens Advice Swansea Neath Port Talbot Limited FCA authorised?
Yes, Citizens Advice Swansea Neath Port Talbot Limited (FRN 617762) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Citizens Advice Swansea Neath Port Talbot’s phone number and website?
The FCA register lists the phone number 01792 739900 and the website citizensadvicesnpt.org.uk for Citizens Advice Swansea Neath Port Talbot. If you were given different contact details, use these to check with the firm before going any further.
Is Citizens Advice Swansea Neath Port Talbot a scam or clone?
Citizens Advice Swansea Neath Port Talbot is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Citizens Advice Swansea Neath Port Talbot?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Citizens Advice Swansea Neath Port Talbot handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Swansea Neath Port Talbot to the Financial Ombudsman Service, free of charge.
Who runs Citizens Advice Swansea Neath Port Talbot?
Companies House lists 10 directors of Citizens Advice Swansea Neath Port Talbot: Nita Sparkes, Geoffrey Lee, Sonya Margaret Dougherty, Gemma Louise Monk, Victoria Holland, Stephen Mark Jenkins and 4 more.
How long has Citizens Advice Swansea Neath Port Talbot been in business?
The company was formed on 25 February 1983, and has held its current FCA authorisation since April 2014.
What do Citizens Advice Swansea Neath Port Talbot’s latest accounts show?
Its latest accounts, to 31 March 2021, show net assets of £686k (no earlier figure to compare) and cash at bank of £542k (no earlier figure to compare).
Does Citizens Advice Swansea Neath Port Talbot use any other names?
It has previously used 2 other names: Citizens Advice Swansea Neath Port Talbot and Swansea Neath Port Talbot Citizens Advice Bureau.

Sources and links

The full report on Citizens Advice Swansea Neath Port Talbot Limited

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