Clearanswer Call Centres Limited

Reference number: 315447

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When clearanswer.co.uk first appeared online, and whether it can receive email
  • What kind of line 01732 914074 is
  • Who else gives the postcode HU1 1YU
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Other names (8)

If you were contacted under any of these names, it is this firm.

  • Clearanswer Secure Trading name
  • EE Hull Trading name
  • Revive Loans Trading name
  • Momentum Marketing Former name
  • Momentum Offshore Limited Former name
  • Clear Insurance Limited Former trading name
  • Momentum (Hull) Former trading name
  • Momentum Offshore Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (10 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Debt Adjusting
  • Debt-counselling
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
04549385
Company status
Active
Company type
Private limited company
Incorporated
1 October 2002 (24 years old)
Registered office
162-164 High Street, Rayleigh, Essex, SS6 7BS
Nature of business
  • Activities of call centres (SIC 82200)
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Philip John Marston Director Nov 1964 1 Oct 2002 16 other companies
Stephen Martin Dunk Director Nov 1955 1 Oct 2002 16 other companies
Jean Elizabeth Davies Director Dec 1955 6 Jul 2006 None
Carolyn Jane Marston Director Jul 1969 1 Mar 2012 3 other companies
Lorraine Dunk Director Nov 1958 1 Mar 2012 2 other companies
Philip John Marston Secretary Not published 1 Oct 2002 16 other companies

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
21
closed down
8
run together
14

In the full report: all 21 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 14 companies these 5 directors run together
  • All 6 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 October 2025Group accountsAudited

Turnover

£25.5m

First group accounts: no earlier group figure to compare

Profit before tax

£1.34m

First group accounts: no earlier group figure to compare

Net assets

£4.40m

First group accounts: no earlier group figure to compare

Cash at bank

£587k

First group accounts: no earlier group figure to compare

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • Both charts, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Figures from the year to 31 October 2025 are for the group: the company and the businesses it owns. Earlier years are the company’s own accounts, from before it had a group.

The figures for the year to 31 October 2025 were read from the printed accounts, because the filing does not tag them in a form that can be read automatically. They were checked against the accounts’ own totals.

Accounts filed at Companies House for company 04549385. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Clearanswer Call Centres’s history from the FCA register and Companies House, newest first.

Key events (8) All events (27)

2019

1 December 2019

  • Philip Marston gained significant control

Companies House

2016

6 April 2016

  • Stephen Martin Dunk gained significant control

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2007

2 August 2007

  • Changed its registered name from "Momentum Offshore Limited"

FCA register

2005

1 March 2005

  • Changed its registered name from "Momentum Marketing"

FCA register

10 February 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2002

1 October 2002

  • Incorporated at Companies House

Companies House

In the full report: all 27 events

  • All 27 events in its history (8 shown here)
  • Every director appointment and resignation: 5
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Firms like Clearanswer Call Centres

Other firms of the same type (lender), nearest first.

In Hull

Hu Loans LtdHullAuthorisedLynne Margaret HaguesHullAuthorisedMark Waind RobinsonHullAuthorisedPamela Thresh Finance LimitedHullAuthorisedRoger Colin Waudby and Angela Jane WaudbyHullAuthorisedT.l.thresh LimitedHullAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Clearanswer Call Centres

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 21 other companies its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 27 events in its history

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Frequently asked questions about this firm

Is Clearanswer Call Centres Limited FCA authorised?
Yes, Clearanswer Call Centres Limited (FRN 315447) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since February 2005 and works as a lender. The FCA has placed no limits on its permissions.
What is Clearanswer Call Centres’ phone number and website?
The FCA register lists the phone number 01732 914074 and the website clearanswer.co.uk for Clearanswer Call Centres. If you were given different contact details, use these to check with the firm before going any further.
Is Clearanswer Call Centres a scam or clone?
Clearanswer Call Centres is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Clearanswer Call Centres?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Clearanswer Call Centres to the Financial Ombudsman Service, free of charge.
Who owns Clearanswer Call Centres?
Companies House lists 2 people with significant control of Clearanswer Call Centres: Mr Philip Marston (significant influence or control) and Mr Stephen Martin Dunk (significant influence or control).
Who runs Clearanswer Call Centres?
Companies House lists 5 directors of Clearanswer Call Centres: Philip John Marston, Stephen Martin Dunk, Jean Elizabeth Davies, Carolyn Jane Marston and Lorraine Dunk.
How long has Clearanswer Call Centres been in business?
The company was formed on 1 October 2002, and has held its current FCA authorisation since February 2005.
What do Clearanswer Call Centres’ latest accounts show?
Its latest accounts, to 31 October 2025, show turnover of £25.5m (first group accounts: no earlier group figure to compare) and profit before tax of £1.34m (first group accounts: no earlier group figure to compare).
Does Clearanswer Call Centres use any other names?
It trades as Clearanswer Secure, EE Hull and Revive Loans. It has previously used 5 other names, including Momentum Marketing, Momentum Offshore Limited and Clear Insurance Limited.

Sources and links

The full report on Clearanswer Call Centres Limited

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