Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
GAUNTLET RISK MANAGEMENT LIMITED Reference number: 308081 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- ClearRoute Insurance Services ltd (FRN 1047537) is an AR of GAUNTLET RISK MANAGEMENT LIMITED (FRN 308081). When you use ClearRoute Insurance Services's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from ClearRoute Insurance Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
Copthall House, King Street, Newcastle, Staffordshire, ST5 1EL, United Kingdom
In the full report: 2 background checks
- What kind of line 01782 508605 is
- Who else gives the postcode ST5 1EL
Other names (1)
If you were contacted under any of these names, it is this firm.
- Clearroute Services ltd Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Gauntlet Risk Management Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 16882815 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 December 2025 (less than a year old)
- Registered office
- Copthall House, King Street, Newcastle-Under-Lyme, ST5 1EL, England
- Nature of business
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- Non-life insurance (SIC 65120)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Ella Jane Burgess | Director | Sep 1985 | 1 Dec 2025 | None |
| Liam James Wheeler | Director | Aug 1983 | 16 Mar 2026 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Key dates in its history
ClearRoute Insurance Services’s history from the FCA register and Companies House, newest first.
2026
16 March 2026
- Liam James Wheeler became a part-owner (25–50% of shares)
- Liam James Wheeler appointed as a director
Companies House
17 February 2026
- Changed its registered name from "Clearroute Services ltd"
FCA register
31 January 2026
- Became an appointed representative
FCA register
2025
1 December 2025
- Incorporated at Companies House
- Ella Jane Burgess became a part-owner (25–50% of shares)
- Ella Jane Burgess appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms connected to ClearRoute Insurance Services
Other FCA-listed firms that share a director, phone number or address with ClearRoute Insurance Services. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: the same postcode (2)
- Who links each one: the named directors, with dates
Firms like ClearRoute Insurance Services
Other firms of the same type (insurance broker), nearest first.
In Newcastle
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on ClearRoute Insurance Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 2 background checks on its contact details
- All 7 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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How long has ClearRoute Insurance Services been in business?
Does ClearRoute Insurance Services use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk