Complete Remedial Solutions (CRS) Ltd

Reference number: 1057930

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

HTG Finance Limited Reference number: 825534 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Complete Remedial Solutions (CRS) Ltd (FRN 1057930) introduces customers to HTG Finance Limited (FRN 825534). Any regulated advice or arranging is done by the principal, not Complete Remedial Solutions (CRS).
  • Example: if Complete Remedial Solutions (CRS) refers you to a financial adviser, the advice should come from the principal firm, not from Complete Remedial Solutions (CRS) itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When completeremedialsolutions.co.uk first appeared online, and whether it can receive email
  • What kind of line 01656 253194 is
  • Who else gives the postcode CF31 3TQ
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Complete Remedial Solutions Trading name
  • CRS Energy Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through HTG Finance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
11582758
Company status
Active
Company type
Private limited company
Incorporated
21 September 2018 (8 years old)
Registered office
Unit 14 Queens Court, Bridgend, CF31 3TQ, Wales
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Keith Ross Platt Director Jan 1987 21 Sep 2018 None

In the full report: every company its directors have run

  • Confirmation that its director runs no other company
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Filed accounts and finances

Year to 30 September 2025Small company accountsNot audited

Net assets

£2.21m

+85% from £1.20m

Cash at bank

£711k

−40% from £1.18m

Employees (average)

70

+71% from 41

Owed within a year

£1.15m

−13% from £1.32m

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 11582758. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Complete Remedial Solutions (CRS)’s history from the FCA register and Companies House, newest first.

Key events (6) All events (9)

2026

12 June 2026

  • Became an introducer appointed representative

FCA register

2024

23 August 2024

  • Crs Employee-Ownership Trustee Limited became the majority owner (50–75% of shares)

Companies House

2021

12 October 2021

  • Kirsty Louise Payne stopped being a part-owner

Companies House

2018

21 September 2018

  • Incorporated at Companies House
  • Keith Ross Platt became the majority owner (50–75% of shares)
  • Kirsty Louise Payne became a part-owner (25–50% of shares)

Companies House

In the full report: all 9 events

  • All 9 events in its history (6 shown here)
  • Every director appointment and resignation: 1
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Firms like Complete Remedial Solutions (CRS)

Other firms of the same type (credit broker), nearest first.

In Bridgend

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Complete Remedial Solutions (CRS)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 9 events in its history

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Frequently asked questions about this firm

Is Complete Remedial Solutions (CRS) Ltd FCA authorised?
Complete Remedial Solutions (CRS) Ltd (FRN 1057930) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Complete Remedial Solutions (CRS)?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Complete Remedial Solutions (CRS) Ltd (FRN 1057930) introduces customers to HTG Finance Limited (FRN 825534). Any regulated advice or arranging is done by the principal, not Complete Remedial Solutions (CRS). Example: if Complete Remedial Solutions (CRS) refers you to a financial adviser, the advice should come from the principal firm, not from Complete Remedial Solutions (CRS) itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Complete Remedial Solutions (CRS)’s phone number and website?
The FCA register lists the phone number 01656 253194 and the website completeremedialsolutions.co.uk for Complete Remedial Solutions (CRS). If you were given different contact details, use these to check with the firm before going any further.
Is Complete Remedial Solutions (CRS) a scam or clone?
Complete Remedial Solutions (CRS) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Complete Remedial Solutions (CRS)?
Protection works through HTG Finance Limited, the principal firm responsible for Complete Remedial Solutions (CRS)'s regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Complete Remedial Solutions (CRS)?
Complete Remedial Solutions (CRS) is owned by Crs Employee-Ownership Trustee Limited, which holds 50–75% of shares, 50–75% of votes and can appoint and remove the board, since 23 August 2024. Before that, it was controlled by Kirsty Louise Payne.
Who runs Complete Remedial Solutions (CRS)?
Companies House lists one director of Complete Remedial Solutions (CRS): Keith Ross Platt.
How long has Complete Remedial Solutions (CRS) been in business?
The company was formed on 21 September 2018.
What do Complete Remedial Solutions (CRS)’s latest accounts show?
Its latest accounts, to 30 September 2025, show net assets of £2.21m (+85% from £1.20m) and cash at bank of £711k (−40% from £1.18m).
Does Complete Remedial Solutions (CRS) use any other names?
It trades as Complete Remedial Solutions and CRS Energy.

Sources and links

The full report on Complete Remedial Solutions (CRS) Ltd

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