CYB Intermediaries Limited

Reference number: 305065

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When virginmoneyukplc.com first appeared online, and whether it can receive email
  • What kind of line 0800 345 7365 is, and the 2 other firms that give it
  • Who else gives the postcode NE3 4PL
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Other names (6)

If you were contacted under any of these names, it is this firm.

  • Clydesdale Trading name
  • Virgin Money Trading name
  • National Australia Insurance Services Ltd Former name
  • Clydesdale Bank Insurance Services Former trading name
  • Northern General Insurance Services Former trading name
  • Yorkshire Bank Insurance Services Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (5 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
04056283
Company status
Active
Company type
Private limited company
Incorporated
21 August 2000 (26 years old)
Registered office
Jubilee House, Gosforth, Newcastle-Upon-Tyne, NE3 4PL, United Kingdom
Nature of business
  • Life insurance (SIC 65110)
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Henry Jordan Director Apr 1973 1 Sep 2025 1 other company
Muir Mathieson Director Aug 1974 1 Sep 2025 23 other companies
Gavin Smyth Director Jul 1977 2 Apr 2026 6 other companies
NBS COSEC LIMITED Corporate secretary Not published 31 Jul 2025 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
24
closed down
4
are FCA-registered
6

In the full report: all 24 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 6 on the FCA register
  • The 5 companies these 3 directors run together
  • All 41 people who have ever been directors, with their dates
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Key dates in its history

CYB Intermediaries’s history from the FCA register and Companies House, newest first.

Key events (10) All events (95)

2026

2 April 2026

  • Clydesdale Bank PLC gave up control
  • Nationwide Building Society took control (75–100% of shares)

Companies House

2024

15 December 2024

  • Board replaced: both directors left and a new director took over

Companies House

2020

20 April 2020

  • Board replaced: all 3 directors left and 2 new directors took over

Companies House

2016

4 October 2016

  • Clydesdale Bank PLC took control (75–100% of shares)

Companies House

2015

5 November 2015

  • Changed its registered name from "National Australia Insurance Services Ltd"

FCA register

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

2000

21 August 2000

  • Incorporated at Companies House

Companies House

In the full report: all 95 events

  • All 95 events in its history (10 shown here)
  • Every director appointment and resignation: 75
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Firms connected to CYB Intermediaries

Other FCA-listed firms that share a director, phone number or address with CYB Intermediaries. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
6
share a director
6
share its phone number
2

In the full report: all 6 connected firms, named

  • How each is linked: shared directors (6), the same phone number (2), the same postcode (1)
  • Who links each one: the named directors, with dates
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Firms like CYB Intermediaries

Other firms of the same type (insurance broker), nearest first.

In the Newcastle (NE) postcode area

Collingwood Insurance Services (U.K.) LimitedNorth ShieldsAuthorisedA.R.Owen Insurance Services LimitedHaltwhistleAuthorisedBestford Insurance Brokers LtdWallsendAuthorisedCentral Insurance Consultants LimitedNewcastle upon TyneAuthorisedCheviot Insurance Services Ltd.Newcastle Upon TyneAuthorisedClifford James Consultants LimitedStocksfieldAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on CYB Intermediaries

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 24 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 95 events in its history
  • 6 connected firms, named, and who links them

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Frequently asked questions about this firm

Is CYB Intermediaries Limited FCA authorised?
Yes, CYB Intermediaries Limited (FRN 305065) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is CYB Intermediaries’ phone number and website?
The FCA register lists the phone number 0800 345 7365 and the website virginmoneyukplc.com for CYB Intermediaries. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.
Is CYB Intermediaries a scam or clone?
CYB Intermediaries is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with CYB Intermediaries?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about CYB Intermediaries to the Financial Ombudsman Service, free of charge.
Who owns CYB Intermediaries?
CYB Intermediaries is owned by Nationwide Building Society, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 2 April 2026. Before that, it was controlled by Clydesdale Bank PLC.
Who runs CYB Intermediaries?
Companies House lists 3 directors of CYB Intermediaries: Henry Jordan, Muir Mathieson and Gavin Smyth.
How long has CYB Intermediaries been in business?
The company was formed on 21 August 2000, and has held its current FCA authorisation since January 2005.
Does CYB Intermediaries use any other names?
It trades as Clydesdale and Virgin Money. It has previously used 4 other names, including National Australia Insurance Services Ltd, Clydesdale Bank Insurance Services and Northern General Insurance Services.

Sources and links

The full report on CYB Intermediaries Limited

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