Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 7 years
- Protected through the principal
- No FCA actions
- Active company since 2022
- Accounts filed up to 31 July 2025
- On its latest accounts it owed £76.5k more than it owned
Responsible principal firm
PHOENIX FINANCIAL CONSULTANTS LIMITED Reference number: 539195 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Dorset Plumbing Ltd (FRN 834818) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not Dorset Plumbing.
- Example: if Dorset Plumbing refers you to a financial adviser, the advice should come from the principal firm, not from Dorset Plumbing itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
87 North Road, Poole, Poole, BH14 0LT, United Kingdom
In the full report: 3 background checks
- When dorsetplumbing.com first appeared online, and whether it can receive email
- What kind of line 01202 668822 is
- Who else gives the postcode BH14 0LT
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Phoenix Financial Consultants Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 14237190 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 15 July 2022 (4 years old)
- Registered office
- 87 North Road, Poole, Dorset, BH14 0LT, England
- Nature of business
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- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Lindsey White | Director | Feb 1975 | 15 Jul 2022 | 4 other companies |
| Benjamin Brian White | Director | May 1984 | 9 Jan 2025 | 3 other companies |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 6
- closed down
- 4
- run together
- 1
In the full report: all 6 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 1 company these 2 directors run together
Filed accounts and finances
Net assets
−£76.5k
No earlier figure to compare
Cash at bank
£81.6k
+498% from £13.7k
Employees (average)
8
+33% from 6
Owed within a year
£156k
+393% from £31.8k
Net assets are negative: on its last balance sheet the company owed £76.5k more than it owned.
Assets and liabilities
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 14237190. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Dorset Plumbing’s history from the FCA register and Companies House, newest first.
2025
9 January 2025
- Benjamin Brian White appointed as a director
Companies House
2022
15 July 2022
- Incorporated at Companies House
- Lindsey White took control (75–100% of shares)
- Lindsey White appointed as a director
Companies House
2019
28 February 2019
- Became an introducer appointed representative
FCA register
Director appointments and resignations, and trading names, appear under All events.
Firms connected to Dorset Plumbing
Other FCA-listed firms that share a director, phone number or address with Dorset Plumbing. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: the same postcode (2)
- Who links each one: the named directors, with dates
Firms like Dorset Plumbing
Other firms of the same type (home improvement or trades), nearest first.
In Poole
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Dorset Plumbing
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 6 other companies its directors have run, named
- 3 background checks on its contact details
- All 5 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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Who runs Dorset Plumbing?
How long has Dorset Plumbing been in business?
What do Dorset Plumbing’s latest accounts show?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk