Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 7 years
- Protected through the principal
- No FCA actions
- Active company since 2021
- Accounts filed up to 31 March 2026
Responsible principal firm
First Complete Limited Reference number: 435779 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Downton Mortgages and Financial Services Ltd (FRN 845100) is an AR of First Complete Limited (FRN 435779). When you use Downton Mortgages and Financial Services's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Downton Mortgages and Financial Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
1 Rhodes Avenue, Bishop's Stortford, Hertfordshire, CM23 3JL, United Kingdom
In the full report: 2 background checks
- What kind of line 07771 667081 is
- Who else gives the postcode CM23 3JL
Other names (2)
If you were contacted under any of these names, it is this firm.
- Downton Mortgages & Financial Services Trading name: A name it trades under now.
- Clara Downton Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through First Complete Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 13233478 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 27 February 2021 (5 years old)
- Registered office
- 1 Rhodes Avenue, Bishop's Stortford, Herts, CM23 3JL, United Kingdom
- Nature of business
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- Activities of mortgage finance companies (SIC 64922)
- Activities of insurance agents and brokers (SIC 66220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Clara Downton | Director | Jun 1980 | 27 Feb 2021 | None |
In the full report: every company its directors have run
- Confirmation that its director runs no other company
Filed accounts and finances
Net assets
£173
Down £10 from £183
Cash at bank
£30.7k
+24% from £24.8k
Employees (average)
2
Same as 2
Owed within a year
£30.8k
+22% from £25.3k
Net assets
In the full report: all 5 years of accounts
- Every year from 2022 to 2026
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 13233478. Figures are exactly as filed; nothing is estimated.
Key dates in its history
Downton Mortgages and Financial Services’s history from the FCA register and Companies House, newest first.
2021
19 May 2021
- Changed its registered name from "Clara Downton"
FCA register
27 February 2021
- Incorporated at Companies House
- Clara Downton took control (75–100% of shares)
- Clara Downton appointed as a director
Companies House
2019
1 July 2019
- Became an appointed representative
- Began trading as "Downton Mortgages & Financial Services"
FCA register
Director appointments and resignations, and trading names, appear under All events.
Firms like Downton Mortgages and Financial Services
Other firms of the same type (insurance broker), nearest first.
In Bishop's Stortford
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Downton Mortgages and Financial Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 2 background checks on its contact details
- 5 years of accounts, charted
- All 6 events in its history
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Frequently asked questions about this firm
Is Downton Mortgages and Financial Services Ltd FCA authorised?
What does appointed representative mean for Downton Mortgages and Financial Services?
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Is Downton Mortgages and Financial Services a scam or clone?
Is my money safe with Downton Mortgages and Financial Services?
Who owns Downton Mortgages and Financial Services?
Who runs Downton Mortgages and Financial Services?
How long has Downton Mortgages and Financial Services been in business?
What do Downton Mortgages and Financial Services’ latest accounts show?
Does Downton Mortgages and Financial Services use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk