Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 8 years
- Protected through the principal
- No FCA actions
- Active company since 2018
- Accounts filed up to 31 July 2025
- On its latest accounts it owed £11.7k more than it owned
- 1 thing worth a closer look in the background checks
Responsible principal firm
PHOENIX FINANCIAL CONSULTANTS LIMITED Reference number: 539195 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- DTM HEATING AND PLUMBING SOLUTIONS LTD (FRN 815666) introduces customers to PHOENIX FINANCIAL CONSULTANTS LIMITED (FRN 539195). Any regulated advice or arranging is done by the principal, not DTM HEATING AND PLUMBING SOLUTIONS.
- Example: if DTM HEATING AND PLUMBING SOLUTIONS refers you to a financial adviser, the advice should come from the principal firm, not from DTM HEATING AND PLUMBING SOLUTIONS itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
-
Phone number
-
Address
9 Overdale Walk, Whitehill, Bordon, Hampshire, GU35 9DR, United Kingdom
In the full report: 3 background checks, 1 thing worth a closer look
- When ontrackheating.co.uk first appeared online, and whether it can receive email
- What kind of line 01420 398001 is
- Who else gives the postcode GU35 9DR
Other names (1)
If you were contacted under any of these names, it is this firm.
- OnTrack Heating Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Phoenix Financial Consultants Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 11450961 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 5 July 2018 (8 years old)
- Registered office
- 9 Overdale Walk, Whitehill, Bordon, GU35 9DR, United Kingdom
- Nature of business
-
- Plumbing, heat and air-conditioning installation (SIC 43220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| David Timothy Mitchell | Director | Jul 1982 | 5 Jul 2018 | 2 other companies |
| Emma Mitchell | Director | Jun 1980 | 31 Oct 2022 | None |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- closed down
- 1
- still active
- 1
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
Filed accounts and finances
Net assets
−£11.7k
Up £7,902 from −£19.6k
Employees (average)
5
+25% from 4
Owed within a year
£216k
+96% from £110k
Net assets are negative: on its last balance sheet the company owed £11.7k more than it owned.
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 11450961. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Dtm Heating and Plumbing Solutions’s history from the FCA register and Companies House, newest first.
2018
6 August 2018
- Became an introducer appointed representative
FCA register
5 July 2018
- Incorporated at Companies House
- David Timothy Mitchell became the majority owner (50–75% of shares)
- Emma Mitchell became a part-owner (25–50% of shares)
Companies House
In the full report: all 7 events
- All 7 events in its history (4 shown here)
- Every director appointment and resignation: 2
Firms like Dtm Heating and Plumbing Solutions
Other firms of the same type (home improvement or trades), nearest first.
In Bordon
In the Guildford (GU) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Dtm Heating and Plumbing Solutions
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 3 background checks on its contact details, 1 flagged
- 7 years of accounts, charted
- All 7 events in its history
Instant PDF One-off payment Secure checkout by Stripe
Frequently asked questions about this firm
Is Dtm Heating and Plumbing Solutions Ltd FCA authorised?
What does introducer appointed representative mean for Dtm Heating and Plumbing Solutions?
What is Dtm Heating and Plumbing Solutions’ phone number and website?
Is Dtm Heating and Plumbing Solutions a scam or clone?
Is my money safe with Dtm Heating and Plumbing Solutions?
Who owns Dtm Heating and Plumbing Solutions?
Who runs Dtm Heating and Plumbing Solutions?
How long has Dtm Heating and Plumbing Solutions been in business?
What do Dtm Heating and Plumbing Solutions’ latest accounts show?
Does Dtm Heating and Plumbing Solutions use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk