Ellio Cx Limited

Reference number: 312851

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When elliocx.com first appeared online, and whether it can receive email
  • What kind of line 020 7799 1525 is, and the other firm that gives it
  • Who else gives the postcode LS11 0NE
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Other names (5)

If you were contacted under any of these names, it is this firm.

  • Ellio Trading name
  • Capita Customer Management Limited Former name
  • Club 24 Limited Former name
  • Capita Customer Manageme nt Former trading name
  • Ventura Former trading name

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (9 permissions)
  • Administering a regulated mortgage contract
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Debt Administration
  • Debt-collecting
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
01336850
Company status
Active
Company type
Private limited company
Incorporated
2 November 1977 (49 years old)
Registered office
Arlington Business Centre White Rose Park, Millshaw Park Lane, Leeds, LS11 0NE, England
Nature of business
  • Data processing, hosting and related activities (SIC 63110)
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Corinne Ripoche Van Hecke Director Sep 1969 27 Mar 2023 3 other companies
Timothy Mark Everitt Director Jul 1989 8 Apr 2026 11 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
14
still active
14
are FCA-registered
2

In the full report: all 14 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register, including one no longer authorised
  • All 35 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2024Full accountsAudited

Profit before tax

−£92.1m

Down £88.2m from −£3.82m

Net assets

£34.4m

No earlier figure to compare

Cash at bank

£1.18m

No earlier figure to compare

Employees (average)

4,275

−38% from 6,854

The accounts for the year to 31 December 2024 do not tag turnover in a form that can be read automatically, so it is not shown. The last tagged figure is £337.7m, for the year to 31 December 2022.

Turnover and profit

In the full report: all 5 years of accounts

  • Every year from 2019 to 2024
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 01336850. Figures are exactly as filed; nothing is estimated.

Key dates in its history

Ellio Cx’s history from the FCA register and Companies House, newest first.

Key events (10) All events (84)

2026

9 September 2026

  • Changed its registered name from "Capita Customer Management Limited"

FCA register

31 July 2026

  • Capita Holdings Limited gave up control
  • Force Bidco Limited took control (75–100% of shares)

Companies House

2016

6 April 2016

  • Capita Holdings Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2012

3 January 2012

  • Changed its registered name from "Club 24 Limited"

FCA register

2011

29 June 2011

  • Board replaced: both directors left and 2 new directors took over

Companies House

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1977

2 November 1977

  • Incorporated at Companies House

Companies House

In the full report: all 84 events

  • All 84 events in its history (10 shown here)
  • Every director appointment and resignation: 64
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Firms connected to Ellio Cx

Other FCA-listed firms that share a director, phone number or address with Ellio Cx. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its phone number
1
past links
2

In the full report: the connected firm, named

  • How it is linked: the same phone number (1)
  • Who links it to this firm: the named directors, with dates
  • 2 past links through former directors
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Firms like Ellio Cx

Other firms of the same type (insurance broker), nearest first.

In Leeds

Lloyds Bank Insurance Services LimitedLeedsAuthorisedEddisons Insurance Services LimitedLeedsAuthorisedALS Albion LimitedLeedsAuthorisedBartlett & Company LimitedLeedsAuthorisedBawtry Commercial Brokers LimitedLeedsAuthorisedBeresford. I.b. LimitedLeedsAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Ellio Cx

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 14 other companies its directors have run, named
  • 3 background checks on its contact details
  • 5 years of accounts, charted
  • All 84 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Ellio Cx Limited FCA authorised?
Yes, Ellio Cx Limited (FRN 312851) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Ellio Cx’s phone number and website?
The FCA register lists the phone number 020 7799 1525 and the website elliocx.com for Ellio Cx. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.
Is Ellio Cx a scam or clone?
Ellio Cx is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Ellio Cx?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Ellio Cx to the Financial Ombudsman Service, free of charge.
Who owns Ellio Cx?
Ellio Cx is owned by Force Bidco Limited, which holds 75–100% of shares, 75–100% of votes, significant influence or control and held through a firm, since 31 July 2026. Before that, it was controlled by Capita Holdings Limited.
Who runs Ellio Cx?
Companies House lists 2 directors of Ellio Cx: Corinne Ripoche Van Hecke and Timothy Mark Everitt.
How long has Ellio Cx been in business?
The company was formed on 2 November 1977, and has held its current FCA authorisation since January 2005.
What do Ellio Cx’s latest accounts show?
Its latest accounts, to 31 December 2024, show profit before tax of −£92.1m (down £88.2m from −£3.82m) and net assets of £34.4m (no earlier figure to compare).
Does Ellio Cx use any other names?
It trades as Ellio. It has previously used 4 other names, including Capita Customer Management Limited, Club 24 Limited and Capita Customer Manageme nt.

Sources and links

The full report on Ellio Cx Limited

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