Equifax Limited

Reference number: 940655

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Registered with the FCA

This firm is registered to provide account information services. With your permission it can read your account data, but it cannot hold or move your money.

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When equifax.co.uk first appeared online, and whether it can receive email
  • What kind of line 020 7532 8510 is
  • Whether EC2R 7HJ is a shared office: 30 other firms give it
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FCA permissions and consumer protection

  • Account information No FSCS cover
    This firm does not hold or move your money, it only reads your account data with your permission. There are no customer funds to safeguard and FSCS protection does not arise. You can still complain about how it handled your data.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
75
upheld, against a 31% median
23%
about banking and credit
75

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
25 September 1989 (37 years old)
Registered office
1 Angel Court, London, EC2R 7HJ, United Kingdom
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name Role Born Appointed Other companies
Paul Heywood Director Mar 1976 28 Nov 2019 1 other company
Sara Philippa Bennison Director Sep 1967 11 Sep 2024 17 other companies
David Bernard Director Jun 1973 10 Dec 2025 9 other companies
Oladeji Ibrahim Fadairo Director Nov 1985 28 Sep 2026 10 other companies
James Atkin Secretary Not published 5 Feb 2021 –

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
30
closed down
2
went insolvent
1

In the full report: all 30 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 8 on the FCA register, including one no longer authorised
  • The 5 companies these 4 directors run together
  • All 41 people who have ever been directors, with their dates
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Key dates in its history

Equifax’s history from the FCA register and Companies House, newest first.

2021

11 June 2021

  • Regulated by the FCA from this date
  • Status on the FCA register became "Registered Account Information Service Provider"

FCA register

2016

6 April 2016

  • Equifax Eua Limited took control (75–100% of shares)

Companies House

1998

21 December 1998

  • Board replaced: both directors left and 3 new directors took over

Companies House

1989

25 September 1989

  • Incorporated at Companies House

Companies House

In the full report: all 85 events

  • All 85 events in its history (5 shown here)
  • Every director appointment and resignation: 79
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Get the full report on Equifax

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 30 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 85 events in its history

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Frequently asked questions about this firm

Is Equifax Limited FCA authorised?
Yes, Equifax Limited (FRN 940655) is registered with the FCA and permitted to provide its regulated services.
What is Equifax’s phone number and website?
The FCA register lists the phone number 020 7532 8510 and the website equifax.co.uk for Equifax. If you were given different contact details, use these to check with the firm before going any further.
Is Equifax a scam or clone?
Equifax is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Equifax?
Protection depends on which product you hold and how Equifax handles your money, so check the specific product before you commit. You can also refer complaints about Equifax to the Financial Ombudsman Service, free of charge.
Who owns Equifax?
Equifax is owned by Equifax Eua Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Equifax?
Companies House lists 4 directors of Equifax: Paul Heywood, Sara Philippa Bennison, David Bernard and Oladeji Ibrahim Fadairo.
How long has Equifax been in business?
The company was formed on 25 September 1989, and has held its current FCA authorisation since June 2021.
How many complaints does Equifax get?
In January–June 2025, the Financial Ombudsman Service received 75 new complaints about Equifax, and upheld 23% of those it decided.

Sources and links

The full report on Equifax Limited

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