Exeter Citizens Advice Bureau

Reference number: 617604

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When citizensadviceexeter.org.uk first appeared online, and whether it can receive email
  • What kind of line 01392 208134 is
  • Who else gives the postcode EX1 1QA
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Citizens Advice Exeter Trading name: A name it trades under now.

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

FCA permissions and consumer protection

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private company limited by guarantee
Incorporated
4 December 2001 (24 years old)
Registered office
Exeter Citizens Advice Bureau, Dix's Field, Exeter, EX1 1QA
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Directors and company secretaries

Name Role Born Appointed Other companies
Stephen John Salter Director Jun 1958 22 Oct 2008 None
Gordon Thomas Richardson Director Jan 1980 19 Apr 2017 None
Kim Marie Mcdonald Director Sep 1983 23 Jun 2021 2 other companies
Joseph Robert Oliver Director Aug 1988 29 Sep 2021 1 other company
Michael John Yeo Director Mar 1953 17 Jul 2024 None
Robert Arthur Scott Director Oct 1966 28 Jul 2024 8 other companies
Richard George Greville Willmott Director Jun 1946 30 Jul 2024 4 other companies
Ian Stephen Percival Director Jan 1968 27 Nov 2024 None
Lianne Marie Onslow Director Sep 1983 1 Jan 2026 None
Margaret Turgoose Director Jul 1964 27 May 2026 2 other companies

Other companies run by these 10 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
15
closed down
5
run together
1

In the full report: all 15 companies, named

  • What each company does, and whether it is still trading
  • Which of these 10 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 1 company these 10 directors run together
  • All 63 people who have ever been directors, with their dates
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Key dates in its history

Exeter Citizens Advice Bureau’s history from the FCA register and Companies House, newest first.

2020

5 November 2020

  • Changed its registered name from "Citizens Advice Exeter"

FCA register

2019

7 August 2019

  • Changed its registered name from "Exeter Citizens Advice Bureau"

FCA register

2014

1 April 2014

  • Regulated by the FCA from this date
  • FCA imposed a requirement (Not for profit firm)
  • Became authorised by the FCA

FCA register

2001

4 December 2001

  • Incorporated at Companies House

Companies House

In the full report: all 124 events

  • All 124 events in its history (6 shown here)
  • Every director appointment and resignation: 114
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Firms connected to Exeter Citizens Advice Bureau

Other FCA-listed firms that share a director, phone number or address with Exeter Citizens Advice Bureau. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share its postcode
2

In the full report: all 2 connected firms, named

  • How each is linked: the same postcode (2)
  • Who links each one: the named directors, with dates
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Firms like Exeter Citizens Advice Bureau

Other firms of the same type (debt advice or management), nearest first.

In the Exeter (EX) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Exeter Citizens Advice Bureau

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 15 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 124 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Exeter Citizens Advice Bureau FCA authorised?
Yes, Exeter Citizens Advice Bureau (FRN 617604) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since April 2014 and works as a debt advice or management. The FCA has placed no limits on its permissions.
What is Exeter Citizens Advice Bureau’s phone number and website?
The FCA register lists the phone number 01392 208134 and the website citizensadviceexeter.org.uk for Exeter Citizens Advice Bureau. If you were given different contact details, use these to check with the firm before going any further.
Is Exeter Citizens Advice Bureau a scam or clone?
Exeter Citizens Advice Bureau is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Exeter Citizens Advice Bureau?
Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how Exeter Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Exeter Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Who runs Exeter Citizens Advice Bureau?
Companies House lists 10 directors of Exeter Citizens Advice Bureau: Stephen John Salter, Gordon Thomas Richardson, Kim Marie McDonald, Joseph Robert Oliver, Michael John Yeo, Robert Arthur Scott and 4 more.
How long has Exeter Citizens Advice Bureau been in business?
The company was formed on 4 December 2001, and has held its current FCA authorisation since April 2014.
Does Exeter Citizens Advice Bureau use any other names?
It trades as Citizens Advice Exeter.

Sources and links

The full report on Exeter Citizens Advice Bureau

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