Firstxtra Financial Services Limited

Reference number: 609324

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Firstxtra Financial Services Limited (FRN 609324) is an AR of Mortgage Advice Bureau (Derby) Limited (FRN 466154). When you use Firstxtra Financial Services's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Firstxtra Financial Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When firstxtra.co.uk first appeared online, and whether it can receive email
  • What kind of line 01635 524391 is
  • Who else gives the postcode RG14 1DL
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Firstxtra Financial Services Ltd Former name: A name it was registered under before.
  • Firstxtra Protect Former trading name: A name it used to trade under.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Mortgage Advice Bureau (Derby) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
5 September 2013 (13 years old)
Registered office
2 Old Bath Road, Newbury, Berkshire, RG14 1QL, England
Nature of business
  • Activities of mortgage finance companies (SIC 64922)

Directors and company secretaries

Name Role Born Appointed Other companies
Rosemary Margaret Hall Director Jun 1944 5 Sep 2013 1 other company
Alan John Stoneham Hall Director Sep 1945 5 Sep 2013 6 other companies
Christopher James Hall Director Jun 1976 5 Sep 2013 None
Ryan Leonard Facey Director Dec 1994 27 Aug 2025 None
John Peter Murray Director Jun 1988 27 Aug 2025 None

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
6
closed down
5
run together
1

In the full report: all 6 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 1 company these 5 directors run together
  • All 8 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2025Small company accountsNot audited

Net assets

£669k

+4.2% from £642k

Cash at bank

£449k

+9.7% from £410k

Employees (average)

21

+5% from 20

Owed within a year

£69.9k

−72% from £254k

Assets and liabilities

In the full report: all 7 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 08678559. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Firstxtra Financial Services’s history from the FCA register and Companies House, newest first.

2024

15 November 2024

  • Changed its registered name from "Firstxtra Financial Services Ltd"

FCA register

2022

13 December 2022

  • Christopher James Hall became a part-owner (25–50% of shares)

Companies House

2016

6 April 2016

  • Alan John Stoneham Hall became a part-owner (25–50% of shares)
  • Rosemary Margaret Hall became a part-owner (25–50% of shares)

Companies House

2013

28 October 2013

  • Became an appointed representative

FCA register

5 September 2013

  • Incorporated at Companies House

Companies House

In the full report: all 19 events

  • All 19 events in its history (6 shown here)
  • Every director appointment and resignation: 11
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Firms like Firstxtra Financial Services

Other firms of the same type (mortgage adviser or broker), nearest first.

In Newbury

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Firstxtra Financial Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 6 other companies its directors have run, named
  • 3 background checks on its contact details
  • 7 years of accounts, charted
  • All 19 events in its history

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Frequently asked questions about this firm

Is Firstxtra Financial Services Limited FCA authorised?
Firstxtra Financial Services Limited (FRN 609324) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Firstxtra Financial Services?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Firstxtra Financial Services Limited (FRN 609324) is an AR of Mortgage Advice Bureau (Derby) Limited (FRN 466154). When you use Firstxtra Financial Services's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Firstxtra Financial Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Firstxtra Financial Services’ phone number and website?
The FCA register lists the phone number 01635 524391 and the website firstxtra.co.uk for Firstxtra Financial Services. If you were given different contact details, use these to check with the firm before going any further.
Is Firstxtra Financial Services a scam or clone?
Firstxtra Financial Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Firstxtra Financial Services?
Protection works through Mortgage Advice Bureau (Derby) Limited, the principal firm responsible for Firstxtra Financial Services's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Firstxtra Financial Services?
Companies House lists 3 people with significant control of Firstxtra Financial Services: Mr Christopher James Hall (25–50% of shares), Mr Alan John Stoneham Hall (25–50% of shares) and Mrs Rosemary Margaret Hall (25–50% of shares).
Who runs Firstxtra Financial Services?
Companies House lists 5 directors of Firstxtra Financial Services: Rosemary Margaret Hall, Alan John Stoneham Hall, Christopher James Hall, Ryan Leonard Facey and John Peter Murray.
How long has Firstxtra Financial Services been in business?
The company was formed on 5 September 2013.
What do Firstxtra Financial Services’ latest accounts show?
Its latest accounts, to 31 December 2025, show net assets of £669k (+4.2% from £642k) and cash at bank of £449k (+9.7% from £410k).
Does Firstxtra Financial Services use any other names?
It has previously used 2 other names: Firstxtra Financial Services Ltd and Firstxtra Protect.

Sources and links

The full report on Firstxtra Financial Services Limited

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