GoCardless Ltd

Reference number: 597190

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When gocardless.com first appeared online, and whether it can receive email
  • What kind of line 020 3862 4033 is
  • Who else gives the postcode EC1V 7EN
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Nuapay Trading name

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
  • 1. Services enabling cash to be placed on a payment account as well as all the operations required for operating a payment account.
  • 2. Services enabling cash withdrawals from a payment account as well as all the operations required for operating a payment account.
  • 3. Executing payment transactions (no credit line)
  • 4. Executing payment transactions (credit line)
  • 5. Issuing and/or acquiring of payment instruments.
  • 6. Money remittance.
  • 7. Payment initiation services
  • 8. Account information services

Limits on what they may do

  • Regulated Activities - PSD Only
    The firm may only carry out payment service activities.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
07495895
Company status
Active
Company type
Private limited company
Incorporated
17 January 2011 (15 years old)
Registered office
Sutton Yard, 65 Goswell Road, London, EC1V 7EN, England
Nature of business
  • Other information technology service activities (SIC 62090)

Directors and company secretaries

Name Role Born Appointed Other companies
Hiroki James Takeuchi Director May 1986 17 Jan 2011 3 other companies
Catherine Birkett Director Oct 1973 16 Aug 2023 6 other companies
Hiroki James Takeuchi Secretary Not published 1 Mar 2015 –

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
7
closed down
1
is FCA-registered
1

In the full report: all 7 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register, including one no longer authorised
  • The 2 companies these 2 directors run together
  • All 11 people who have ever been directors, with their dates
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Key dates in its history

GoCardless’s history from the FCA register and Companies House, newest first.

Key events (9) All events (30)

2026

1 October 2026

  • Gc UK Newco Limited took control (75–100% of shares)
  • Gocardless Holdings (UK) Limited gave up control

Companies House

2025

1 July 2025

  • Gocardless Holdings (UK) Limited took control (75–100% of shares)

Companies House

2018

11 June 2018

  • Became an authorised payment institution

FCA register

2016

6 April 2016

  • Groupay Inc gave up control
  • Groupay Inc took control (75–100% of shares)

Companies House

2013

25 October 2013

  • FCA imposed a requirement (Regulated Activities - PSD Only)

FCA register

8 October 2013

  • Regulated by the FCA from this date

FCA register

2011

17 January 2011

  • Incorporated at Companies House

Companies House

In the full report: all 30 events

  • All 30 events in its history (9 shown here)
  • Every director appointment and resignation: 20
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Firms connected to GoCardless

Other FCA-listed firms that share a director, phone number or address with GoCardless. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
no longer authorised
1
share a director
1

In the full report: the connected firm, named

  • How it is linked: shared directors (1), the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like GoCardless

Other firms of the same type (payment or money transfer firm), nearest first.

In London

Uber Payments UK LimitedLondonAuthorisedWise Payments LimitedLondonAuthorisedForisgfs UK LimitedLondonAuthorisedWepay Payments Ltd.LondonAuthorisedAirbnb Payments UK LimitedLondonAuthorisedMollie UK Ltd.LondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on GoCardless

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 7 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 30 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is GoCardless Ltd FCA authorised?
Yes, GoCardless Ltd (FRN 597190) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since June 2018 and works as a payment or money transfer firm. The FCA has placed a limit on what it may do.
What is GoCardless’ phone number and website?
The FCA register lists the phone number 020 3862 4033 and the website gocardless.com for GoCardless. If you were given different contact details, use these to check with the firm before going any further.
Is GoCardless a scam or clone?
GoCardless is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with GoCardless?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about GoCardless to the Financial Ombudsman Service, free of charge.
Who owns GoCardless?
GoCardless is owned by Gc UK Newco Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 1 October 2026. Before that, it was controlled by Groupay Inc and Gocardless Holdings (UK) Limited.
Who runs GoCardless?
Companies House lists 2 directors of GoCardless: Hiroki James Takeuchi and Catherine Birkett.
How long has GoCardless been in business?
The company was formed on 17 January 2011, and has held its current FCA authorisation since June 2018.
Does GoCardless use any other names?
It trades as Nuapay.

Sources and links

The full report on GoCardless Ltd

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