Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Citrus House, Caton Road, Lancaster, Lancashire, LA1 3UA, United Kingdom
In the full report: 3 background checks
- When hiltongrandvacations.com first appeared online, and whether it can receive email
- What kind of line 07810 821471 is
- Who else gives the postcode LA1 3UA
Other names (3)
If you were contacted under any of these names, it is this firm.
- Diamond Resorts Financial Services Limited Former name: A name it was registered under before.
- LS Financial Services Limited Former name: A name it was registered under before.
- Diamond Resorts International Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 01934359 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 29 July 1985 (41 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Activities of financial services holding companies (SIC 64205)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Paula Elizabeth Atkinson-Hughes | Director | Oct 1969 | 2 Mar 2023 | None |
| Ian Paul Collins | Director | Aug 1971 | 11 Apr 2023 | None |
| James William Dickinson | Director | Jul 1990 | 11 Apr 2023 | 2 other companies |
| Mark Alan Laurent | Director | Jun 1967 | 11 Apr 2023 | None |
| Veronica Claire Lawson | Secretary | Not published | 26 Sep 2025 | – |
Other companies run by these 4 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- still active
- 2
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of these 4 directors sit on each board, and since when
- Any that went into liquidation or administration
- All 23 people who have ever been directors, with their dates
Key dates in its history
Grand Vacations Services (Europe)’s history from the FCA register and Companies House, newest first.
2026
31 July 2026
- Changed its registered name from "Diamond Resorts Financial Services Limited"
FCA register
2022
31 October 2022
- Board replaced: its only director left and 3 new directors took over
Companies House
2021
2 August 2021
- Dakota Holdings, Inc no longer has significant control
- Hilton Grand Vacations Inc gained significant control
Companies House
2020
5 October 2020
- Dakota Holdings, Inc gained significant control
Companies House
2016
6 April 2016
- Hilton Grand Vacations (Group Holdings) Ltd took control (75–100% of shares)
Companies House
2013
1 April 2013
- Regulated by the FCA from this date
FCA register
2008
11 August 2008
- Changed its registered name from "LS Financial Services Limited"
FCA register
2005
14 January 2005
- Regulated by the Financial Services Authority from this date
- Became authorised by the FCA
FCA register
1985
29 July 1985
- Incorporated at Companies House
Companies House
In the full report: all 54 events
- All 54 events in its history (11 shown here)
- Every director appointment and resignation: 38
Firms connected to Grand Vacations Services (Europe)
Other FCA-listed firms that share a director, phone number or address with Grand Vacations Services (Europe). A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like Grand Vacations Services (Europe)
Other firms of the same type (lender), nearest first.
In Lancaster
In the Lancaster (LA) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Grand Vacations Services (Europe)
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 3 background checks on its contact details
- All 54 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk