Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Golden Charter Limited Reference number: 965279 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Groves Family Funeral Directors Limited (FRN 836190) is an AR of Golden Charter Limited (FRN 965279). When you use Groves Family Funeral Directors's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Groves Family Funeral Directors, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
115 High Street, Worle, Weston-super-Mare, BS22 6HB, United Kingdom
In the full report: 3 background checks
- When nigelgrovesfunerals.com first appeared online, and whether it can receive email
- What kind of line 01934 525042 is
- Who else gives the postcode BS22 6HB
Other names (2)
If you were contacted under any of these names, it is this firm.
- Groves Family Funeral Directors Former name: A name it was registered under before.
- Nigel & Claire Groves Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Golden Charter Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 16819138 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 29 October 2025 (1 year old)
- Registered office
- 115 High Street, Worle, Weston-Super-Mare, BS22 6HB, England
- Nature of business
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- Funeral and related activities (SIC 96030)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Claire Joanna Groves | Director | Jul 1983 | 29 Oct 2025 | None |
| Nigel Groves | Director | Apr 1963 | 29 Oct 2025 | None |
In the full report: every company its directors have run
- Confirmation that these 2 directors run no other company
Key dates in its history
Groves Family Funeral Directors’s history from the FCA register and Companies House, newest first.
2026
18 March 2026
- Changed its registered name from "Nigel & Claire Groves"
FCA register
2025
29 October 2025
- Incorporated at Companies House
- Claire Joanna Groves became a part-owner (25–50% of shares)
- Nigel Groves became a part-owner (25–50% of shares)
Companies House
2022
16 September 2022
- Changed its registered name from "Groves Family Funeral Directors"
FCA register
2019
12 March 2019
- Became an appointed representative
FCA register
In the full report: all 9 events
- All 9 events in its history (6 shown here)
- Every director appointment and resignation: 2
Firms like Groves Family Funeral Directors
Other firms of the same type (funeral director), nearest first.
In Weston-super-Mare
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Groves Family Funeral Directors
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- All 9 events in its history
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Frequently asked questions about this firm
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Does Groves Family Funeral Directors use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk