Helen Goodall

Reference number: 188385

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Appointed representative

Helen Goodall does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.

Responsible principal firm

First Complete Limited Reference number: 435779 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Helen Goodall (FRN 188385) is an AR of First Complete Limited (FRN 435779). When you use Helen Goodall's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Helen Goodall, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    023 8084 4108

  • Address

    The Grove, 25 St. John Street, Hythe, Southampton, Hampshire, SO45 6BZ, United Kingdom

In the full report: 2 background checks

  • What kind of line 023 8084 4108 is
  • Who else gives the postcode SO45 6BZ
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Helen Sparks Mortgages & Financial Services Trading name
  • Helen Sparks Former name
  • HJ Sparks Financial Services Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through First Complete Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Helen Goodall’s history from the FCA register and Companies House, newest first.

2015

25 August 2015

  • Changed its registered name from "Helen Sparks"

FCA register

2011

23 November 2011

  • Changed its registered name from "HJ Sparks Financial Services"
  • Began trading as "Helen Sparks Mortgages & Financial Services"

FCA register

1998

1 December 1998

  • Became an appointed representative

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms connected to Helen Goodall

Other FCA-listed firms that share a director, phone number or address with Helen Goodall. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Helen Goodall

Other firms of the same type (mortgage adviser or broker), nearest first.

In Southampton

John Charcol Mortgages LtdSouthamptonAppointed representativeWisely Financial Services LimitedSouthamptonAppointed representativeAcross the Market Mortgages LimitedSouthamptonAppointed representativeAlbion Forest LimitedSouthamptonAppointed representativeAnchor Financial Advisory LimitedSouthamptonAppointed representativeApple Tree Mortgage Services LtdSouthamptonAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Helen Goodall

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • All 4 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Helen Goodall FCA authorised?
Helen Goodall (FRN 188385) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Helen Goodall?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Helen Goodall (FRN 188385) is an AR of First Complete Limited (FRN 435779). When you use Helen Goodall's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Helen Goodall, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Helen Goodall’s phone number?
The FCA register lists the phone number 023 8084 4108 for Helen Goodall. If you were given different contact details, use these to check with the firm before going any further.
Is Helen Goodall a scam or clone?
Helen Goodall is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Helen Goodall?
Protection works through First Complete Limited, the principal firm responsible for Helen Goodall's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Helen Goodall use any other names?
It trades as Helen Sparks Mortgages & Financial Services. It has previously used 2 other names: Helen Sparks and HJ Sparks Financial Services.

Sources and links

The full report on Helen Goodall

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