John Charcol Mortgages Ltd

Reference number: 457289

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • John Charcol Mortgages Ltd (FRN 457289) is an AR of PIVOTAL FINANCIAL LIMITED (FRN 665649). When you use John Charcol Mortgages's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from John Charcol Mortgages, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When charcol.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 121 8349 is
  • Who else gives the postcode SO14 0PF
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Other names (5)

If you were contacted under any of these names, it is this firm.

  • John Charcol Trading name: A name it trades under now.
  • Simply Finance Group Limited Former name: A name it was registered under before.
  • Simply Finance Group Ltd Former name: A name it was registered under before.
  • Simply Remortgages Former trading name: A name it used to trade under.
  • Simply Wealth Former trading name: A name it used to trade under.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Pivotal Financial Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name
JOHN CHARCOL MORTGAGES LIMITED
Company status
Active
Company type
Private limited company
Incorporated
28 June 2006 (20 years old)
Registered office
Unit A Drivers Wharf, Northam Road, Southampton, SO14 0PF, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Christopher Wallis Director Apr 1967 4 Apr 2024 4 other companies
Jeremy Paul Gibson Director May 1973 4 Apr 2024 87 other companies
Lisa Zina Walklin-Knight Director Jul 1979 4 Apr 2024 3 other companies
Mayank Prakash Director Jan 1973 21 Oct 2025 57 other companies

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
93
closed down
16
went insolvent
1

In the full report: all 93 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The 37 on the FCA register, including one no longer authorised
  • The 52 companies these 4 directors run together
  • All 15 people who have ever been directors, with their dates
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Key dates in its history

John Charcol Mortgages’s history from the FCA register and Companies House, newest first.

2024

4 April 2024

  • Board replaced: both directors left and 4 new directors took over

Companies House

2019

23 April 2019

  • Board replaced: all 3 directors left and 2 new directors took over

Companies House

2018

1 February 2018

  • Changed its registered name from "Simply Finance Group Ltd"

FCA register

2016

6 April 2016

  • Sfg Group Limited took control (75–100% of shares)

Companies House

1 April 2016

  • Changed its registered name from "Simply Finance Group Limited"

FCA register

2006

14 September 2006

  • Became an appointed representative

FCA register

28 June 2006

  • Incorporated at Companies House

Companies House

In the full report: all 38 events

  • All 38 events in its history (7 shown here)
  • Every director appointment and resignation: 26
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Firms connected to John Charcol Mortgages

Other FCA-listed firms that share a director, phone number or address with John Charcol Mortgages. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share a director
1

In the full report: the connected firm, named

  • How it is linked: shared directors (1)
  • Who links it to this firm: the named directors, with dates
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Firms like John Charcol Mortgages

Other firms of the same type (mortgage adviser or broker), nearest first.

In Southampton

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on John Charcol Mortgages

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 93 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 38 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is John Charcol Mortgages Ltd FCA authorised?
John Charcol Mortgages Ltd (FRN 457289) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for John Charcol Mortgages?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. John Charcol Mortgages Ltd (FRN 457289) is an AR of PIVOTAL FINANCIAL LIMITED (FRN 665649). When you use John Charcol Mortgages's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from John Charcol Mortgages, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is John Charcol Mortgages’ phone number and website?
The FCA register lists the phone number 0800 121 8349 and the website charcol.co.uk for John Charcol Mortgages. If you were given different contact details, use these to check with the firm before going any further.
Is John Charcol Mortgages a scam or clone?
John Charcol Mortgages is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with John Charcol Mortgages?
Protection works through Pivotal Financial Limited, the principal firm responsible for John Charcol Mortgages's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns John Charcol Mortgages?
John Charcol Mortgages is owned by Sfg Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs John Charcol Mortgages?
Companies House lists 4 directors of John Charcol Mortgages: Christopher Wallis, Jeremy Paul Gibson, Lisa Zina Walklin-Knight and Mayank Prakash.
How long has John Charcol Mortgages been in business?
The company was formed on 28 June 2006.
Does John Charcol Mortgages use any other names?
It trades as John Charcol. It has previously used 4 other names, including Simply Finance Group Limited, Simply Finance Group Ltd and Simply Remortgages.

Sources and links

The full report on John Charcol Mortgages Ltd

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