Hello Neighbour Limited

Reference number: 1017077

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Alan Boswell Insurance Brokers Limited Reference number: 301081 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Hello Neighbour Limited (FRN 1017077) introduces customers to Alan Boswell Insurance Brokers Limited (FRN 301081). Any regulated advice or arranging is done by the principal, not Hello Neighbour.
  • Example: if Hello Neighbour refers you to a financial adviser, the advice should come from the principal firm, not from Hello Neighbour itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When hello-neighbour.com first appeared online, and whether it can receive email
  • What kind of line 07450 217727 is
  • Who else gives the postcode KT3 4LH
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FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Alan Boswell Insurance Brokers Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
10634461
Company status
Active
Company type
Private limited company
Incorporated
23 February 2017 (9 years old)
Registered office
8th Floor, Apex Tower, 7 High Street, New Malden, KT3 4LH, England
Nature of business
  • Other information technology service activities (SIC 62090)

Directors and company secretaries

Name Role Born Appointed Other companies
Richard Neil Jenkins Director Jan 1986 23 Feb 2017 None
Michael Edward Jenkins Director Jun 1979 11 Sep 2020 None
Philip John Shelley Director Sep 1966 29 Jun 2023 None
Suzanne Elaine Smith Director Feb 1968 1 May 2025 2 other companies
Jamie Daniel Dunkley Director Jan 1981 8 Nov 2025 None

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
2
still active
2

In the full report: all 2 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 6 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Small company accountsNot audited

Net assets

−£3.66m

Down £943k from −£2.72m

Cash at bank

£55.1k

−90% from £565k

Employees (average)

35

−10% from 39

Owed within a year

£1.19m

+6.7% from £1.11m

Net assets are negative: on its last balance sheet the company owed £3.66m more than it owned.

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2020 to 2025
  • The chart, over every year
  • Every filed figure, year by year
Instant PDF download
About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 10634461. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Hello Neighbour’s history from the FCA register and Companies House, newest first.

Key events (4) All events (11)

2024

18 July 2024

  • Became an introducer appointed representative

FCA register

2021

12 March 2021

  • Michael Edward Jenkins gained significant control

Companies House

2017

23 February 2017

  • Incorporated at Companies House
  • Richard Neil Jenkins gained significant control

Companies House

In the full report: all 11 events

  • All 11 events in its history (4 shown here)
  • Every director appointment and resignation: 7
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Firms like Hello Neighbour

Other firms of the same type (credit broker), nearest first.

In the Kingston upon Thames (KT) postcode area

Studio Optics LimitedWalton-On-ThamesAppointed representativeAberdour School Educational TrustTadworthAppointed representativeAccumulus Consulting LimitedWeybridgeAppointed representativeAcquired Asset Finance LtdSurbitonAppointed representativeAndrew Maxwell LanderSurbitonAppointed representativeCrownstone Funding LimitedLeatherheadAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Hello Neighbour

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 other companies its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 11 events in its history

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Frequently asked questions about this firm

Is Hello Neighbour Limited FCA authorised?
Hello Neighbour Limited (FRN 1017077) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Hello Neighbour?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Hello Neighbour Limited (FRN 1017077) introduces customers to Alan Boswell Insurance Brokers Limited (FRN 301081). Any regulated advice or arranging is done by the principal, not Hello Neighbour. Example: if Hello Neighbour refers you to a financial adviser, the advice should come from the principal firm, not from Hello Neighbour itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Hello Neighbour’s phone number and website?
The FCA register lists the phone number 07450 217727 and the website hello-neighbour.com for Hello Neighbour. If you were given different contact details, use these to check with the firm before going any further.
Is Hello Neighbour a scam or clone?
Hello Neighbour is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Hello Neighbour?
Protection works through Alan Boswell Insurance Brokers Limited, the principal firm responsible for Hello Neighbour's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Hello Neighbour?
Companies House lists 2 people with significant control of Hello Neighbour: Mr Michael Edward Jenkins (significant influence or control) and Mr Richard Neil Jenkins (significant influence or control).
Who runs Hello Neighbour?
Companies House lists 5 directors of Hello Neighbour: Richard Neil Jenkins, Michael Edward Jenkins, Philip John Shelley, Suzanne Elaine Smith and Jamie Daniel Dunkley.
How long has Hello Neighbour been in business?
The company was formed on 23 February 2017.
What do Hello Neighbour’s latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of −£3.66m (down £943k from −£2.72m) and cash at bank of £55.1k (−90% from £565k).

Sources and links

The full report on Hello Neighbour Limited

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