Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Golden Charter Limited Reference number: 965279 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- HENFIELD FUNERAL SERVICES LIMITED (FRN 981186) is an AR of Golden Charter Limited (FRN 965279). When you use HENFIELD FUNERAL SERVICES's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from HENFIELD FUNERAL SERVICES, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
Prospect House, 78 High Street, Hurstpierpoint, Hassocks, West Sussex, BN6 9RQ, United Kingdom
In the full report: 2 background checks
- What kind of line 01273 494688 is
- Who else gives the postcode BN6 9RQ
Other names (1)
If you were contacted under any of these names, it is this firm.
- Willows Funeral Service Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Golden Charter Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Key dates in its history
Henfield Funeral Services’s history from the FCA register and Companies House, newest first.
2025
6 October 2025
- Began trading as "Henfield Funeral Services"
FCA register
2023
12 October 2023
- Began trading as "Willows Funeral Service"
FCA register
2022
18 August 2022
- Became an appointed representative
FCA register
Director appointments and resignations, and trading names, appear under All events.
Firms connected to Henfield Funeral Services
Other FCA-listed firms that share a director, phone number or address with Henfield Funeral Services. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like Henfield Funeral Services
Other firms of the same type (funeral director), nearest first.
In the Brighton (BN) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Henfield Funeral Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 background checks on its contact details
- All 3 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
Is Henfield Funeral Services Limited FCA authorised?
What does appointed representative mean for Henfield Funeral Services?
What is Henfield Funeral Services’ phone number?
Is Henfield Funeral Services a scam or clone?
Is my money safe with Henfield Funeral Services?
Does Henfield Funeral Services use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk