Hoople Ltd: FCA regulated?

Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Appointed for 2 years
Protected through the principal
No FCA actions
Active company since 2011

Responsible principal firm

SME HCI Limited Reference number: 626422 Authorised View firm →

What does this mean?

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
Hoople Ltd (FRN 1009198) introduces customers to SME HCI Limited (FRN 626422). Any regulated advice or arranging is done by the principal, not Hoople.
Example: if Hoople refers you to a financial adviser, the advice should come from the principal firm, not from Hoople itself.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

No website on the FCA register
Phone number

01432 383443
Address

Hoople Ltd, Plough Lane, Hereford, Herefordshire, County Of, HR4 0LE, United Kingdom

In the full report: 2 background checks

What kind of line 01432 383443 is
Who else gives the postcode HR4 0LE

FCA permissions and consumer protection

Protection through the principal firm
Protection works through SME HCI Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 07556595 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 8 March 2011 (15 years old)
Registered office: Auxilium House, Legion Way, Hereford, HR1 1LN, England
Nature of business: Accounting and auditing activities (SIC 69201)
Combined facilities support activities (SIC 81100)
Other business support service activities not elsewhere classified (SIC 82990)
Residential care activities for the elderly and disabled (SIC 87300)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Hilary Hall	Director	Jan 1966	17 Apr 2023	4 other companies
Nicola Jane Twigg	Director	Sep 1967	11 Sep 2023	2 other companies
John Edward Hobbs	Director	Nov 1964	9 Apr 2026	1 other company
Anthony Edward Kavanagh	Director	Jun 1971	1 Jun 2026	None

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 7
closed down: 2
still active: 5

In the full report: all 7 companies, named

What each company does, and whether it is still trading
Which of these 4 directors sit on each board, and since when
Any that went into liquidation or administration
All 36 people who have ever been directors, with their dates

Key dates in its history

Hoople’s history from the FCA register and Companies House, newest first.

Key events (3) All events (71)

2024

10 February 2024

Became an introducer appointed representative

FCA register

2016

6 April 2016

Herefordshire Council took control (75–100% of shares)

Companies House

2011

8 March 2011

Incorporated at Companies House

Companies House

In the full report: all 71 events

All 71 events in its history (3 shown here)
Every director appointment and resignation: 68

Get the full report on Hoople

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

7 other companies its directors have run, named
2 background checks on its contact details
All 71 events in its history

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Frequently asked questions about this firm

Is Hoople Ltd FCA authorised?

Hoople Ltd (FRN 1009198) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does introducer appointed representative mean for Hoople?

An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Hoople Ltd (FRN 1009198) introduces customers to SME HCI Limited (FRN 626422). Any regulated advice or arranging is done by the principal, not Hoople. Example: if Hoople refers you to a financial adviser, the advice should come from the principal firm, not from Hoople itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Hoople’s phone number?

The FCA register lists the phone number 01432 383443 for Hoople. If you were given different contact details, use these to check with the firm before going any further.

Is Hoople a scam or clone?

Hoople is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Hoople?

Protection works through SME HCI Limited, the principal firm responsible for Hoople's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Hoople?

Companies House lists one person with significant control of Hoople: Herefordshire Council (75–100% of shares).

Who runs Hoople?

Companies House lists 4 directors of Hoople: Hilary Hall, Nicola Jane Twigg, John Edward Hobbs and Anthony Edward Kavanagh.

How long has Hoople been in business?

The company was formed on 8 March 2011.