Insurance Administration Services Limited

Reference number: 307309

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When ergo-ias.co.uk first appeared online, and whether it can receive email
  • What kind of line 01623 631331 is
  • Who else gives the postcode NG21 0HJ
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Other names (5)

If you were contacted under any of these names, it is this firm.

  • ERGO IAS Trading name
  • ERGO Insurance Assistance Services Trading name
  • ETI Services Trading name
  • Insurance Administration Services Ltd Former name
  • Insure2study Former trading name

FCA permissions and consumer protection

  • Hold or safeguard your money · Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (5 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02920641
Company status
Active
Company type
Private limited company
Incorporated
20 April 1994 (32 years old)
Registered office
1 Fen Court, Fenchurch Avenue, London, EC3M 5BN, England
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Patricia Mack Director Mar 1959 15 Mar 2024 5 other companies
Neil Frost Director Mar 1975 16 May 2025 None

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
3
is FCA-registered
1

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • All 7 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2024Small company accountsNot audited

Net assets

£163k

+85% from £88.4k

Cash at bank

£82.9k

No earlier figure to compare

Employees (average)

23

+44% from 16

Owed within a year

£170k

+142% from £70.3k

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2020 to 2024
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 02920641. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Insurance Administration Services’s history from the FCA register and Companies House, newest first.

Key events (10) All events (27)

2024

1 January 2024

  • Ergo Travel Insurance Services Ltd took control (75–100% of shares)

Companies House

2023

1 December 2023

  • Michael John Fraser Secretan stopped being a part-owner

Companies House

2021

10 March 2021

  • Changed its registered name from "Insurance Administration Services Ltd"

FCA register

2019

25 September 2019

  • Colin Charles Albert Allum stopped being a part-owner

Companies House

2016

6 April 2016

  • Colin Charles Albert Allum became a part-owner (25–50% of shares)
  • Michael John Fraser Secretan became a part-owner (25–50% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2005

14 January 2005

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1994

20 April 1994

  • Incorporated at Companies House

Companies House

In the full report: all 27 events

  • All 27 events in its history (10 shown here)
  • Every director appointment and resignation: 10
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Firms connected to Insurance Administration Services

Other FCA-listed firms that share a director, phone number or address with Insurance Administration Services. A link shows who the firm is tied to, not whether either can be trusted.

past link
1

In the full report: all 0 connected firms, named

  • 1 past link through former directors
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Firms like Insurance Administration Services

Other firms of the same type (insurance broker), nearest first.

In Mansfield

Anthony Summerfield LimitedMansfieldAuthorisedAutonetic Insurance & Pensions Services (A.I.P.S.) LimitedMansfieldAuthorisedCommercial and Construction Insurance Brokers LimitedMansfieldAuthorisedR.a. Cowen & Partners LimitedMansfieldAuthorisedNapit Holdings LtdMansfieldAppointed representativeBespoke Weddings (Central) LtdMansfieldAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Insurance Administration Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 27 events in its history

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Frequently asked questions about this firm

Is Insurance Administration Services Limited FCA authorised?
Yes, Insurance Administration Services Limited (FRN 307309) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since January 2005 and works as an insurance broker. The FCA has placed no limits on its permissions.
What is Insurance Administration Services’ phone number and website?
The FCA register lists the phone number 01623 631331 and the website ergo-ias.co.uk for Insurance Administration Services. If you were given different contact details, use these to check with the firm before going any further.
Is Insurance Administration Services a scam or clone?
Insurance Administration Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Insurance Administration Services?
It is permitted to hold and control client money, which it must keep separate from its own. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Insurance Administration Services to the Financial Ombudsman Service, free of charge.
Who owns Insurance Administration Services?
Insurance Administration Services is owned by Ergo Travel Insurance Services Ltd, which holds 75–100% of shares, since 1 January 2024. Before that, it was controlled by Mr Colin Charles Albert Allum and Mr Michael John Fraser Secretan.
Who runs Insurance Administration Services?
Companies House lists 2 directors of Insurance Administration Services: Patricia Mack and Neil Frost.
How long has Insurance Administration Services been in business?
The company was formed on 20 April 1994, and has held its current FCA authorisation since January 2005.
What do Insurance Administration Services’ latest accounts show?
Its latest accounts, to 31 December 2024, show net assets of £163k (+85% from £88.4k) and cash at bank of £82.9k (no earlier figure to compare).
Does Insurance Administration Services use any other names?
It trades as ERGO IAS, ERGO Insurance Assistance Services and ETI Services. It has previously used 2 other names: Insurance Administration Services Ltd and Insure2study.

Sources and links

The full report on Insurance Administration Services Limited

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