Appointed representative
Jennifer Alexander does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.
Responsible principal firm
Mortgage Next Network Limited Reference number: 300866 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Jennifer Alexander (FRN 478887) is an AR of Mortgage Next Network Limited (FRN 300866). When you use Jennifer Alexander's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Jennifer Alexander, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
79B Hobb Lane, Hedge End, Southampton, Hampshire, SO30 0GQ, United Kingdom
In the full report: 3 background checks
- When mtglab.co.uk first appeared online, and whether it can receive email
- What kind of line 01489 799392 is
- Who else gives the postcode SO30 0GQ
Other names (1)
If you were contacted under any of these names, it is this firm.
- The Mortgage Lab Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Mortgage Next Network Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Key dates in its history
Jennifer Alexander’s history from the FCA register and Companies House, newest first.
2015
27 March 2015
- Changed its registered name from "The Mortgage Lab"
- Began trading as "The Mortgage Lab"
FCA register
2008
11 February 2008
- Became an appointed representative
FCA register
Director appointments and resignations, and trading names, appear under All events.
Firms like Jennifer Alexander
Other firms of the same type (mortgage adviser or broker), nearest first.
In Southampton
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Jennifer Alexander
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 3 background checks on its contact details
- All 3 events in its history
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Frequently asked questions about this firm
Is Jennifer Alexander FCA authorised?
What does appointed representative mean for Jennifer Alexander?
What is Jennifer Alexander’s phone number and website?
Is Jennifer Alexander a scam or clone?
Is my money safe with Jennifer Alexander?
Does Jennifer Alexander use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk