Jet2holidays Ltd: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for 17 years
Protected through the principal
No FCA actions
Active company since 2002

Responsible principal firm

Rock Insurance Services Limited Reference number: 300317 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
Jet2holidays Ltd (FRN 493612) is an AR of Rock Insurance Services Limited (FRN 300317). When you use Jet2holidays's services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from Jet2holidays, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

jet2holidays.com (opens in a new tab)
Phone number

0113 238 7444
Address

The Mint Ingram St, Leeds, West Yorkshire, LS11 9AW, United Kingdom

In the full report: 3 background checks

When jet2holidays.com first appeared online, and whether it can receive email
What kind of line 0113 238 7444 is, and the other firm that gives it
Who else gives the postcode LS11 9AW

Other names (1)

If you were contacted under any of these names, it is this firm.

Jet2insurance.com Trading name: A name it trades under now.

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Rock Insurance Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company name: JET2HOLIDAYS LIMITED
Company number: 04472486 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 28 June 2002 (24 years old)
Registered office: Low Fare Finder House Leeds Bradford Airport, Yeadon, Leeds, West Yorkshire, LS19 7TU
Nature of business: Tour operator activities (SIC 79120)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Stephen Paul Heapy	Director	Mar 1969	30 Nov 2009	15 other companies
Gary James Brown	Director	Mar 1966	29 Apr 2013	19 other companies
Ian Bruce Day	Director	Feb 1972	8 Feb 2016	3 other companies
Adam Mulroy	Director	Aug 1982	1 Feb 2018	1 other company
David William Robert Neill	Director	Mar 1968	13 Aug 2024	3 other companies
John Edward Davis	Director	Jun 1984	1 Apr 2025	1 other company
Ian Bruce Day	Secretary	Not published	29 Apr 2014	–

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 26
closed down: 13
are FCA-registered: 2

In the full report: all 26 companies, named

What each company does, and whether it is still trading
Which of these 6 directors sit on each board, and since when
Any that went into liquidation or administration
The 2 on the FCA register
The 10 companies these 6 directors run together
All 17 people who have ever been directors, with their dates

Key dates in its history

Jet2holidays’s history from the FCA register and Companies House, newest first.

Key events (4) All events (31)

2017

25 July 2017

Changed its registered name from "Jet2 Holidays Ltd"

FCA register

2016

6 April 2016

Jet2.Com Limited took control (75–100% of shares)

Companies House

2009

1 January 2009

Became an appointed representative

FCA register

2002

28 June 2002

Incorporated at Companies House

Companies House

In the full report: all 31 events

All 31 events in its history (4 shown here)
Every director appointment and resignation: 26

Firms connected to Jet2holidays

Other FCA-listed firms that share a director, phone number or address with Jet2holidays. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 2
share a director: 2
share its phone number: 1

In the full report: all 2 connected firms, named

How each is linked: shared directors (2), the same phone number (1), the same postcode (1)
Who links each one: the named directors, with dates

Firms like Jet2holidays

Other firms of the same type (insurance broker), nearest first.

In Leeds

Sulzer (UK) Holdings LimitedLeedsAppointed representative AKB Property Services LtdLeedsAppointed representative Alyas KhaliqLeedsAppointed representative Bartlett Underwriting LimitedLeedsAppointed representative Chambers Financial Solutions LtdLeedsAppointed representative Crystal Cover Leeds LtdLeedsAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Jet2holidays

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

26 other companies its directors have run, named
3 background checks on its contact details
All 31 events in its history
2 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Jet2holidays Ltd FCA authorised?

Jet2holidays Ltd (FRN 493612) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Jet2holidays?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Jet2holidays Ltd (FRN 493612) is an AR of Rock Insurance Services Limited (FRN 300317). When you use Jet2holidays's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Jet2holidays, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Jet2holidays’ phone number and website?

The FCA register lists the phone number 0113 238 7444 and the website jet2holidays.com for Jet2holidays. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.

Is Jet2holidays a scam or clone?

Jet2holidays is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Jet2holidays?

Protection works through Rock Insurance Services Limited, the principal firm responsible for Jet2holidays's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Jet2holidays?

Jet2holidays is owned by Jet2.Com Limited, which holds 75–100% of shares and 75–100% of votes, since 6 April 2016.

Who runs Jet2holidays?

Companies House lists 6 directors of Jet2holidays: Stephen Paul Heapy, Gary James Brown, Ian Bruce Day, Adam Mulroy, David William Robert Neill and John Edward Davis.

How long has Jet2holidays been in business?

The company was formed on 28 June 2002.

Does Jet2holidays use any other names?

It trades as Jet2insurance.com.