Appointed representative
John Robb Mackenzie does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.
Responsible principal firm
STONEBRIDGE MORTGAGE SOLUTIONS LIMITED Reference number: 454811 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- John Robb Mackenzie (FRN 595049) is an AR of STONEBRIDGE MORTGAGE SOLUTIONS LIMITED (FRN 454811). When you use John Robb Mackenzie's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from John Robb Mackenzie, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Berry House, 11 - 13 Stone Street, Cranbrook, Kent, TN17 3HF, United Kingdom
In the full report: 3 background checks
- When jrmmortgages.co.uk first appeared online, and whether it can receive email
- What kind of line 01580 765666 is
- Who else gives the postcode TN17 3HF
Other names (1)
If you were contacted under any of these names, it is this firm.
- JRM Mortgages Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Stonebridge Mortgage Solutions Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Key dates in its history
John Robb Mackenzie’s history from the FCA register and Companies House, newest first.
2013
28 January 2013
- Became an appointed representative
- Began trading as "JRM Mortgages"
FCA register
Director appointments and resignations, and trading names, appear under All events.
Firms connected to John Robb Mackenzie
Other FCA-listed firms that share a director, phone number or address with John Robb Mackenzie. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
Firms like John Robb Mackenzie
Other firms of the same type (mortgage adviser or broker), nearest first.
In Cranbrook
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on John Robb Mackenzie
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 3 background checks on its contact details
- All 2 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
Is John Robb Mackenzie FCA authorised?
What does appointed representative mean for John Robb Mackenzie?
What is John Robb Mackenzie’s phone number and website?
Is John Robb Mackenzie a scam or clone?
Is my money safe with John Robb Mackenzie?
Does John Robb Mackenzie use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk