L'Oreal (U.K.) Limited: FCA regulated?

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Authorised for 10 years
Complaints covered by the Ombudsman
No FCA actions
Active company since 1932

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

loreal.co.uk (opens in a new tab)
Phone number

020 8762 4000
Address

Gateway Central, 187 Wood Lane, London, Hammersmith And Fulham, W12 7SA, United Kingdom

In the full report: 3 background checks

When loreal.co.uk first appeared online, and whether it can receive email
What kind of line 020 8762 4000 is
Who else gives the postcode W12 7SA

Other names (1)

If you were contacted under any of these names, it is this firm.

L'Oreal Trading name: A name it trades under now.

FCA permissions and consumer protection

Lend or arrange credit No FSCS cover
Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Show FCA detail (1 permission)

Credit Broking

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 00271555 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 24 December 1932 (93 years old)
Registered office: Gateway Central, 187 Wood Lane, London, W12 7SA, United Kingdom
Nature of business: Wholesale of perfume and cosmetics (SIC 46450)
Retail sale of cosmetic and toilet articles in specialised stores (SIC 47750)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Thierry Herve Henri Cheval	Director	Apr 1965	16 Nov 2020	4 other companies
Madeleine Mary Haden	Director	Jun 1983	14 May 2021	1 other company
Olivier Gerard Hubin	Director	Apr 1967	17 Sep 2021	None
Erin Elizabeth Schaffner	Director	Feb 1976	4 Oct 2022	2 other companies
Alexis Philippon	Director	Dec 1980	1 Sep 2025	1 other company
Emma Howes	Secretary	Not published	3 Nov 2025	–

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 5
closed down: 1
run together: 2

In the full report: all 5 companies, named

What each company does, and whether it is still trading
Which of these 5 directors sit on each board, and since when
Any that went into liquidation or administration
The 2 companies these 5 directors run together
All 35 people who have ever been directors, with their dates

Key dates in its history

L'Oreal (U.K.)’s history from the FCA register and Companies House, newest first.

Key events (4) All events (68)

2016

6 April 2016

L'Oreal S.A. took control (75–100% of shares)

Companies House

2015

11 December 2015

Regulated by the FCA from this date
Became authorised by the FCA

FCA register

1932

24 December 1932

Incorporated at Companies House

Companies House

In the full report: all 68 events

All 68 events in its history (4 shown here)
Every director appointment and resignation: 61

Firms like L'Oreal (U.K.)

Other firms of the same type (retailer), nearest first.

In London

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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on L'Oreal (U.K.)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

5 other companies its directors have run, named
3 background checks on its contact details
All 68 events in its history

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Frequently asked questions about this firm

Is L'Oreal (U.K.) Limited FCA authorised?

Yes, L'Oreal (U.K.) Limited (FRN 722525) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2015 and works as a retailer. The FCA has placed no limits on its permissions.

What is L'Oreal (U.K.)’s phone number and website?

The FCA register lists the phone number 020 8762 4000 and the website loreal.co.uk for L'Oreal (U.K.). If you were given different contact details, use these to check with the firm before going any further.

Is L'Oreal (U.K.) a scam or clone?

L'Oreal (U.K.) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with L'Oreal (U.K.)?

Its FCA permissions do not allow it to hold or control client money. Protection depends on which product you hold and how L'Oreal (U.K.) handles your money, so check the specific product before you commit. You can also refer complaints about L'Oreal (U.K.) to the Financial Ombudsman Service, free of charge.

Who owns L'Oreal (U.K.)?

L'Oreal (U.K.) is owned by L'Oreal S.A., which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.

Who runs L'Oreal (U.K.)?

Companies House lists 5 directors of L'Oreal (U.K.): Thierry Herve Henri Cheval, Madeleine Mary Haden, Olivier Gerard Hubin, Erin Elizabeth Schaffner and Alexis Philippon.

How long has L'Oreal (U.K.) been in business?

The company was formed on 24 December 1932, and has held its current FCA authorisation since December 2015.

Does L'Oreal (U.K.) use any other names?

It trades as L'Oreal.