London General Insurance Company Limited

Reference number: 202689

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When assurant.co.uk first appeared online, and whether it can receive email
  • What kind of line 0333 009 0278 is, and the 3 other firms that give it
  • Who else gives the postcode CW1 6UN
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Other names (4)

If you were contacted under any of these names, it is this firm.

  • Assurant Trading name
  • Protectyourbubble.com by Assurant Trading name
  • The Warranty Group Trading name
  • TWG Europe Trading name

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (9 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
01865673
Company status
Active
Company type
Private limited company
Incorporated
22 November 1984 (41 years old)
Registered office
Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Suzanne Marie Shepherd Director Sep 1982 2 Feb 2023 6 other companies
Michael James Schofield Director Jan 1977 2 Feb 2023 6 other companies
Perry Ian Thomas Director Jun 1967 26 Apr 2023 15 other companies
Lee Harry Sturgeon Director Jun 1977 9 Jul 2025 6 other companies
Timothy Machin Director Mar 1986 23 Sep 2025 13 other companies
Helen Elizabeth Sachdev Director Sep 1965 1 Apr 2026 15 other companies
Natalie Ann Paddock Secretary Not published 1 Jan 2019 –

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
36
closed down
8
are FCA-registered
8

In the full report: all 36 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 8 on the FCA register
  • The 8 companies these 6 directors run together
  • All 40 people who have ever been directors, with their dates
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Key dates in its history

London General Insurance Company’s history from the FCA register and Companies House, newest first.

Key events (14) All events (90)

2024

3 July 2024

  • Assurant Group Limited took control (75–100% of shares)
  • Twg Europe Limited gave up control

Companies House

2018

31 December 2018

  • Board replaced: all 5 directors left and 6 new directors took over

Companies House

2016

6 April 2016

  • David Bonderman gained significant control
  • David Bonderman no longer has significant control
  • James George Coulter gained significant control
  • James George Coulter no longer has significant control
  • Twg Europe Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date

FCA register

1993

7 July 1993

  • Became authorised by the FCA

FCA register

1984

22 November 1984

  • Incorporated at Companies House

Companies House

1901

1 January 1901

  • Supervised by HM Treasury under the money laundering rules from this date

FCA register

In the full report: all 90 events

  • All 90 events in its history (14 shown here)
  • Every director appointment and resignation: 69
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Firms connected to London General Insurance Company

Other FCA-listed firms that share a director, phone number or address with London General Insurance Company. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
5
share a director
5
share its phone number
3

In the full report: all 5 connected firms, named

  • How each is linked: shared directors (5), the same phone number (3), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 3 past links through former directors
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Firms like London General Insurance Company

Other firms of the same type (insurer), nearest first.

In Crewe

Assurant General Insurance LimitedCreweAuthorised

Elsewhere in the UK

Cx Reinsurance Company Limited.LondonAuthorisedEast West Insurance Company LimitedAuthorisedUBS Asset Management Life LtdLondonAuthorisedNavigators Insurance CompanyLondonAuthorisedChubb European Group SELondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on London General Insurance Company

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 36 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 90 events in its history
  • 5 connected firms, named, and who links them

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Frequently asked questions about this firm

Is London General Insurance Company Limited FCA authorised?
Yes, London General Insurance Company Limited (FRN 202689) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since July 1993 and works as an insurer. The FCA has placed no limits on its permissions.
What is London General Insurance Company’s phone number and website?
The FCA register lists the phone number 0333 009 0278 and the website assurant.co.uk for London General Insurance Company. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 3 other FCA firms.
Is London General Insurance Company a scam or clone?
London General Insurance Company is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with London General Insurance Company?
Its FCA permissions do not allow it to hold or control client money. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about London General Insurance Company to the Financial Ombudsman Service, free of charge.
Who owns London General Insurance Company?
London General Insurance Company is owned by Assurant Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 3 July 2024. Before that, it was controlled by Mr David Bonderman, Mr James George Coulter and Twg Europe Limited.
Who runs London General Insurance Company?
Companies House lists 6 directors of London General Insurance Company: Suzanne Marie Shepherd, Michael James Schofield, Perry Ian Thomas, Lee Harry Sturgeon, Timothy Machin and Helen Elizabeth Sachdev.
How long has London General Insurance Company been in business?
The company was formed on 22 November 1984, and has held its current FCA authorisation since July 1993.
Does London General Insurance Company use any other names?
It trades as Assurant, Protectyourbubble.com by Assurant, The Warranty Group and TWG Europe.

Sources and links

The full report on London General Insurance Company Limited

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