Assurant General Insurance Limited

Reference number: 202735

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When assurant.co.uk first appeared online, and whether it can receive email
  • What kind of line 0333 009 5656 is
  • Who else gives the postcode CW1 6UN
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Other names (8)

If you were contacted under any of these names, it is this firm.

  • Assurant Trading name
  • Protect Your Bubble Trading name
  • Protectyourbubble.com by Assurant Trading name
  • Samsung Care + Trading name
  • Samsung Care Plus Trading name
  • Vodafone Care Trading name
  • Bankers Insurance Company Limited Former name
  • Assurant Solutions Former trading name

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (8 permissions)
  • Accepting Deposits
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
204
upheld, against a 31% median
26%
about insurance
203

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02341082
Company status
Active
Company type
Private limited company
Incorporated
30 January 1989 (37 years old)
Registered office
Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Michael James Schofield Director Jan 1977 2 Feb 2023 6 other companies
Suzanne Marie Shepherd Director Sep 1982 2 Feb 2023 6 other companies
Perry Ian Thomas Director Jun 1967 26 Apr 2023 15 other companies
Lee Harry Sturgeon Director Jun 1977 9 Jul 2025 6 other companies
Timothy Machin Director Mar 1986 23 Sep 2025 13 other companies
Helen Elizabeth Sachdev Director Sep 1965 1 Apr 2026 15 other companies
Natalie Ann Paddock Secretary Not published 23 Oct 2014 –

Other companies run by these 6 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
36
closed down
8
are FCA-registered
8

In the full report: all 36 companies, named

  • What each company does, and whether it is still trading
  • Which of these 6 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 8 on the FCA register
  • The 8 companies these 6 directors run together
  • All 61 people who have ever been directors, with their dates
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Key dates in its history

Assurant General Insurance’s history from the FCA register and Companies House, newest first.

Key events (8) All events (134)

2016

6 April 2016

  • Assurant Group Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2007

20 December 2007

  • Changed its registered name from "Bankers Insurance Company Limited"

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1989

30 January 1989

  • Incorporated at Companies House

Companies House

1901

1 January 1901

  • Supervised by HM Treasury under the money laundering rules from this date

FCA register

In the full report: all 134 events

  • All 134 events in its history (8 shown here)
  • Every director appointment and resignation: 115
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Firms connected to Assurant General Insurance

Other FCA-listed firms that share a director, phone number or address with Assurant General Insurance. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
5
share a director
5
share its postcode
4

In the full report: all 5 connected firms, named

  • How each is linked: shared directors (5), the same postcode (4)
  • Who links each one: the named directors, with dates
  • 3 past links through former directors
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Firms like Assurant General Insurance

Other firms of the same type (insurer), nearest first.

In Crewe

London General Insurance Company LimitedCreweAuthorised

Elsewhere in the UK

Chubb European Group SELondonAuthorisedRAC Insurance LimitedWalsallAuthorisedGreat Lakes Insurance UK LimitedLondonAuthorisedAviva Insurance LimitedNorwichAuthorisedAviva Life & Pensions UK LimitedYorkAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Assurant General Insurance

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 36 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 134 events in its history
  • 5 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Assurant General Insurance Limited FCA authorised?
Yes, Assurant General Insurance Limited (FRN 202735) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an insurer. The FCA has placed no limits on its permissions.
What is Assurant General Insurance’s phone number and website?
The FCA register lists the phone number 0333 009 5656 and the website assurant.co.uk for Assurant General Insurance. If you were given different contact details, use these to check with the firm before going any further.
Is Assurant General Insurance a scam or clone?
Assurant General Insurance is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Assurant General Insurance?
It may control client money but not hold it. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Assurant General Insurance to the Financial Ombudsman Service, free of charge.
Who owns Assurant General Insurance?
Assurant General Insurance is owned by Assurant Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Assurant General Insurance?
Companies House lists 6 directors of Assurant General Insurance: Michael James Schofield, Suzanne Marie Shepherd, Perry Ian Thomas, Lee Harry Sturgeon, Timothy Machin and Helen Elizabeth Sachdev.
How long has Assurant General Insurance been in business?
The company was formed on 30 January 1989, and has held its current FCA authorisation since December 2001.
How many complaints does Assurant General Insurance get?
In January–June 2025, the Financial Ombudsman Service received 204 new complaints about Assurant General Insurance, and upheld 26% of those it decided.
Does Assurant General Insurance use any other names?
It trades as Assurant, Protect Your Bubble, Protectyourbubble.com by Assurant, Samsung Care + and Samsung Care Plus, and 1 more names. It has previously used 2 other names: Bankers Insurance Company Limited and Assurant Solutions.

Sources and links

The full report on Assurant General Insurance Limited

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