Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Rock Insurance Services Limited Reference number: 300317 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Marks and Spencer P.L.C. (FRN 151426) is an AR of Rock Insurance Services Limited (FRN 300317). When you use Marks and Spencer P.L.C.'s services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Marks and Spencer P.L.C., complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
This company holds 2 other FCA records
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Waterside House, 35 North Wharf Road, London, W2 1NW, United Kingdom
In the full report: 3 background checks
- When corporate.marksandpsencer.com first appeared online, and whether it can receive email
- What kind of line 020 7935 4422 is, and the other firm that gives it
- Who else gives the postcode W2 1NW
Other names (3)
If you were contacted under any of these names, it is this firm.
- M&S Pet Insurance Trading name: A name it trades under now.
- M&S Travel Insurance Trading name: A name it trades under now.
- Marks & Spencer Plc Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Rock Insurance Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 00214436 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Public limited company
- Incorporated
- 17 June 1926 (100 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Other retail sale in non-specialised stores (SIC 47190)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Nick James Folland | Director | Oct 1965 | 1 Feb 2019 | 122 other companies |
| Alison Ann Dolan | Director | Dec 1969 | 1 Apr 2025 | 11 other companies |
| Nick James Folland | Secretary | Not published | 1 Feb 2019 | – |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 130
- closed down
- 51
- went insolvent
- 1
In the full report: all 130 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- The one that went into liquidation or administration
- The 3 on the FCA register
- The 3 companies these 2 directors run together
- All 61 people who have ever been directors, with their dates
Key dates in its history
Marks and Spencer P.L.C.’s history from the FCA register and Companies House, newest first.
2026
17 June 2026
- Changed its registered name from "Marks and Spencer P.L.C"
FCA register
2025
5 November 2025
- Changed its registered name from "Marks & Spencer P.L.C"
FCA register
6 October 2025
- Changed its registered name from "Marks & Spencer Plc"
FCA register
2016
6 April 2016
- Marks And Spencer Group PLC took control (75–100% of shares)
Companies House
1926
17 June 1926
- Incorporated at Companies House
- Became an appointed representative
Companies House · FCA register
In the full report: all 108 events
- All 108 events in its history (6 shown here)
- Every director appointment and resignation: 100
Firms connected to Marks and Spencer P.L.C.
Other FCA-listed firms that share a director, phone number or address with Marks and Spencer P.L.C.. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its phone number
- 1
- share its postcode
- 1
In the full report: the connected firm, named
- How it is linked: the same phone number (1), the same postcode (1)
- Who links it to this firm: the named directors, with dates
Get the full report on Marks and Spencer P.L.C.
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 130 other companies its directors have run, named
- 3 background checks on its contact details
- All 108 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
Is Marks and Spencer P.L.C. FCA authorised?
What does appointed representative mean for Marks and Spencer P.L.C.?
What is Marks and Spencer P.L.C.’s phone number and website?
Is Marks and Spencer P.L.C. a scam or clone?
Is my money safe with Marks and Spencer P.L.C.?
Who owns Marks and Spencer P.L.C.?
Who runs Marks and Spencer P.L.C.?
How long has Marks and Spencer P.L.C. been in business?
Does Marks and Spencer P.L.C. use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk